glibc version error

[kayanac]

Hi,

Thank you for the tool. I am getting the following issue while installing the tool: "Found conflicts! Looking for incompatible packages. This can take several minutes. Press CTRL-C to abort. failed

UnsatisfiableError: The following specifications were found to be incompatible with your system:

• feature:/linux-64::__glibc==2.27=0
• bioconda::metacerberus -> ray-core -> __glibc[version='>=2.17,<3.0.a0']

Your installed version is: 2.27"

I did a quick google search but could not find a solution for this issue.

[decrevi]

Hello, Thank you for your feedback. Can you please post the command that you are using to install MetaCerberus and your Linux version? The output from cat /etc/lsb-release would be useful.

Thank you.

[kayanac]

Hello,

The version is DISTRIB_ID=Ubuntu DISTRIB_RELEASE=18.04 DISTRIB_CODENAME=bionic DISTRIB_DESCRIPTION="Ubuntu 18.04.6 LTS".

My command to install Metacerberus was: conda create -n metacerberus conda activate metacerberus conda install bioconda::metacerberus

Thanks

[decrevi]

I am still trying to recreate the error, the error might be at least partly due to using conda instead of mamba. Mamba is a replacement package manager for Anaconda that is faster and better at finding dependency compatibility than conda is.

Some of the dependencies for metacerberus are also found in different channels, like conda-forge. If conda-forge is not already in the list of channels in your Anaconda configuration file, ~/.condarc then they need to be specified manually,

It is possible that conda is trying to install an outdated version of ray-core if the conda-forge channel is not specified, the other possibility is that conda is failing at finding a proper dependency match where mamba might succeed.

Please let me know if this command works for you: mamba create -n metacerberus -c bioconda -c conda-forge metacerberus

[raw-lab]

Thank you for using MetaCerberus. Our Ubuntu version is no longer supported or stable. I would recommend Ubuntu 22.04 for most stable release. The 18.04 support ended June 2023. I think this is an Ubuntu version issue. Again I would recommend the update - https://wiki.ubuntu.com/Releases. Then install using mamba over conda.

[kayanac]

Hello, thank you for your quick responses but still I could not solve the problem. I am also having issues with mamba.

[raw-lab]

type lsa_release -a send us the output

type python --version send us the output

type conda update --all This will update all the conda works.

after that try to install mamba 1st try -> conda install mamba If that works then you can install MetaCerberus 2nd try -> sudo conda install mamba If that works then you can install MetaCerberus

Please send us the error messages.

[raw-lab]

My apologies. It's conda not pip for installing mamba.

[decrevi]

Please try this command and let us know if it works to install Mamba: conda install -n base --override-channels -c conda-forge mamba 'python_abi=*=*cp*'

[kayanac]

Hello,

I tried lsa_release -a and the command not found. Instead I tried cat /etc/lsb-release and the version is Ubuntu 20.04.6 LTS and I updated Ubuntu today. It used to be version 18.04.6. Python version is 3.19.13.

Still can't install mamba. I tried these commands today earlier and now. There is a mamba issue and I think ubuntu is also causing some issues while installing the tools.

[raw-lab]

Its an Ubuntu version issue likely. 22.04.04 is the current LTS. Try another upgrade. All our systems are on the latest upgrade of 22.04.04 jammy version. After you upgrade run lsb_release -a then mamba will be easier to install.

[kayanac]

It just does not upgrade further.

[kayanac]

lsb_release -a worked and but the version is stil 20.04.6 LTS

[raw-lab]

Where your mamba and ubuntu version solved? As this is issue with mamba/Ubuntu not MetaCerberus I am going to close this for now. Once you get mamba working let us know if you have any further issues.

Thank you for using MetaCerberus!

Cheers RAW lab