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razorRun / node-red-contrib-smartlifeair

Allow you to integrate any[almost] tuya, smart life supported devices to node-red. However, you will have to enrol these devices via Smart life air mobile app. https://www.smartlife.nz/smartlife-labs
https://roshan.digital/
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Can't sign in to app #38

Closed peliopoulos closed 3 years ago

peliopoulos commented 3 years ago

My wife got a new phone and when I tried to log in to her account, I get a "Incorrect Account ID or password" message. I double checked and have the right app (https://play.google.com/store/apps/details?id=com.smartlifelabs.smartlifeair) and was able to log in to the web portal without issue.

peliopoulos@gmail.com

razorRun commented 3 years ago

Hey

Try Reseting the password and set the same password back

Cheers

On Thu, 17 Jun 2021 at 1:10 PM, peliopoulos @.***> wrote:

My wife got a new phone and when I tried to log in to her account, I get a "Incorrect Account ID or password" message. I double checked and have the right app ( https://play.google.com/store/apps/details?id=com.smartlifelabs.smartlifeair) and was able to log in to the web portal without issue.

@.***

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yasurok commented 3 years ago

Hey Try Reseting the password and set the same password back Cheers

I've had the same issue with @peliopoulos, and I am happy to report @razorRun's solution worked for me as well --- as ridiculous as it may sound. They did not reject the same password or anything.

peliopoulos commented 3 years ago

it worked, although I could only do it in the app, would be nice to do it in the website too. Thanks @razorRun and @yasurok !