App crash when Razorpay.open() is called.

[abhijeet21sankalp]

com.razorpay.cordova plugin is not compatible for SDK version 34

I have implemented the plugin and update the android-targetSdkVersion- 33 to 34, android-compileSdkVersion 33 to 34
android-buildToolsVersion33 to 34 in config.xml file , when razorpay.open() method is called. razor pay application's Screen is invoked, but App is going to crash on Android 13+.

it is working for android-targetSdkVersion- 33

I've installed "com.razorpay.cordova": "github:razorpay/razorpay-cordova" this plugin

I've following code implemented in ionic V6 & installed Cordova Android Platform Version 12.0.1 =>

initializeRazorPayPayment(resData) { let razorPayReqData = res.PaymentRequestModel; var options = { description: razorPayReqData.Description, image: razorPayReqData.Image, order_id: razorPayReqData.OrderId, currency: razorPayReqData.Currency, key: razorPayReqData.Key, prefill: { contact: razorPayReqData.PhoneNumber, email: razorPayReqData.Email == null ? '' : razorPayReqData.Email }, handler: function (response) { }, amount: razorPayReqData.Amount, name: razorPayReqData.CompayName, theme: { color: '#065bef' }, retry: { enabled: true, max_count: 4 }, animation: true, send_sms_hash: true, remember_customer: true, subscription_card_change: true, modal: { confirm_close: true, handleback: true, ondismiss: function () { } } } let successCallback = (success) => { } let cancelCallback = (error) => { this.isConfirmReqSent = false; this.confirmOrderReq = false; let obj = { razorpay_order_id: options.order_id, payment_id: null, description: error.description, code: error.code, reason: null, source: null, step: null, }'; } let failureCallback = (error) => { let data = error.response.error; let obj = { razorpay_order_id: data.metadata.order_id, payment_id: data.metadata.payment_id, description: data.description, code: data.code, reason: data.reason, source: data.source, step: data.step, }; } RazorpayCheckout.on('payment.success', successCallback); RazorpayCheckout.on('payment.cancel', cancelCallback); RazorpayCheckout.on('payment.failed', failureCallback); RazorpayCheckout.open(options); }

[vivekshindhe]

@abhijeet21sankalp Unable to reproduce the issue. Can you share the crash error logs? You should be able to find those in Android Studio logcat.

[abhijeet21sankalp]

thank you for respond

when razorpay landing page is invoked then hide after 2 second & its stuck on white screen. note-I've uploaded Screenshot

@abhijeet21sankalp Unable to reproduce the issue. Can you share the crash error logs? You should be able to find those in Android Studio logcat.

[vivekshindhe]

@abhijeet21sankalp , we can't find much with just the screenshots. Logs would be much more helpful.

[abhijeet21sankalp]

@abhijeet21sankalp , we can't find much with just the screenshots. Logs would be much more helpful.

Our application is Hybrid application in IONIC Cordova. we are not Building our application in android studio.

[vivekshindhe]

That's fine. Even if it's not being bulit in Android Studio, when connected to the device, during development builds you can see the logs in Android Studio logcat for this application.

[vivekshindhe]

@abhijeet21sankalp To reduce the TAT would request you to create a ticket in Razorpay Dashboard. You can put this Github Issue link in the ticket. This would help fast track the issue and resolution.