For some devices razorpay complete payment but success callback is not calling. what is the issue ?

[shrutika-tatkare-apptware]

When we call open method from razorpay it's sometimes open with only grey screen and some times payment successfully done not call callback success method.

Flutter Version :

Flutter 2.0.5-0.0.pre.1 • channel stable • https://github.com/flutter/flutter.git Framework • revision 95fba3eb50 (3 months ago) • 2021-06-03 22:16:12 +0530 Engine • revision 2dce47073a Tools • Dart 2.12.2

Xcode Version :

Version 12.4 (12D4e)

Cocoapod Version :

razorpay-pod (1.1.12) razorpay_flutter (1.1.10):

• Flutter
• razorpay-pod

Steps To Reproduce

steps that reproduce the issue.

1. call open method with required fields
2. do payment
3. check after payment successful it not call success callback function

[holy-dev]

It's happening for me also

[holy-dev]

Found the issue, it's not returning any data for order id and signature.

[holy-dev]

I don't think it's an issue with the package itself, I think it's from the server.

[Arnab28122000]

I am also facing the same issue, the payment success screen is coming, but none of the payment handlers are getting called, please help

[ajsatam]

Same is the case with us. A lot of time we have to manually reconcile the payments.

[holy-dev]

and there's no response from the team

[sumedht]

@shrutika-tatkare-apptware Apologies for connecting late. If u can provide more scenarios that will be helpful. In a reposting issue it's mention "sometimes" so can u provide scenario/steps for it?

[Manojkumar-android]

same issue . anyone got solution ?

[Manikandan88564]

I am also facing this issue.. Any Solution?

[Manikandan88564]

got output....

here is my code

@override void initState() { super.initState(); razorpay = Razorpay(); razorpay.on(Razorpay.EVENT_PAYMENT_SUCCESS, _handlePaymentSuccess); razorpay.on(Razorpay.EVENT_PAYMENT_ERROR, _handlePaymentError); razorpay.on(Razorpay.EVENT_EXTERNAL_WALLET, _handleExternalWallet); }

@override void dispose() { super.dispose(); razorpay.clear(); }

void flutterpayment(String orderId,int t) { var options = { "key": "rzp_test_LSWWTkxxxxxxx", "amount": t * 100, 'name': 'ghgjjg', 'currency': 'INR', 'description': 'maligai', 'external': { 'wallets': ['paytm'] }, 'retry': {'enabled': true, 'max_count': 1}, 'send_sms_hash': true, "prefill": {"contact": "978776576558", "email": "nitin@gmail.com"}, }; try { razorpay.open(options); } catch (e) { debugPrint('Error: e'); } }

void _handlePaymentSuccess(PaymentSuccessResponse response) { response.orderId;

 Fluttertoast.showToast(
     msg: "SUCCESS: " + response.paymentId!,
     toastLength: Toast.LENGTH_SHORT);

}

void _handlePaymentError(PaymentFailureResponse response) { Fluttertoast.showToast( msg: "ERROR: " + response.code.toString() + " - " + response.message!, toastLength: Toast.LENGTH_SHORT); }

void _handleExternalWallet(ExternalWalletResponse response) { Fluttertoast.showToast( msg: "EXTERNAL_WALLET: " + response.walletName!, toastLength: Toast.LENGTH_SHORT); }

[Manojkumar-android]

Hi @Manikandan88564 what's update in this code ? . if we use'retry': {'enabled': true, 'max_count': 1}, this problem resolves ?

[Manikandan88564]

Yes @Manojkumar-android, that two resolves this problem

[roshansingh1236]

Same issue here even the payment is success, SDK never return the success response, Razorpay team is not very helpful to resolve this issue