Webhook not working in all cases

[ankittparikh]

We are using graphql for Razorpay payment in Magento using the latest plugin. Webhook works sometimes and sometimes doesn't.

[abhilashiic]

• I am also facing the same issue.

• It works sometimes and after that, it gets automatically disabled.

[ramth05]

@ankittparikh , Can you please help me to understand it. Are you using same RZP account for other integrations as well.

We are working on to handle the other integration payload and will try to release the fix soon.

[ankittparikh]

Issue resolved from our side.

[srtrend]

Any update is the webhook issue resolved. I have updated the plugin but still not getting payment of missing orders

[ramth05]

Any update is the webhook issue resolved. I have updated the plugin but still not getting payment of missing orders

@srtrend, which version of the plugin you using and are you getting any error reported in logs.

[srtrend]

Current version 3.6.2 as shared by razorpay support team

On Mon, 2 Aug 2021 at 11:27 AM, Ram Prakash Singh @.***> wrote:

Any update is the webhook issue resolved. I have updated the plugin but still not getting payment of missing orders

@srtrend https://github.com/srtrend, which version of the plugin you using and are you getting any error reported in logs.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/razorpay/razorpay-magento/issues/261#issuecomment-890738395, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJANG22SHJJQ4MUEXVPMAATT2YXVLANCNFSM5AM2OOYA .

-- Thanks for trusting Version-Next!

Sumeet Rathod CMO / Version Next Technologies Pvt. Ltd.

829/B, Pranik Chambers, Sakinaka Junction, Andheri East, Mumbai - 400072,Maharashtra, India.

+91-9930809661/ +91-22-28478336 / 28593372 Ext: 21

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[srtrend]

Here is the log file

On Mon, 2 Aug 2021 at 11:57 AM, Sumeet Rathod, Version-Next Technologies < @.***> wrote:

Current version 3.6.2 as shared by razorpay support team

On Mon, 2 Aug 2021 at 11:27 AM, Ram Prakash Singh < @.***> wrote:

Any update is the webhook issue resolved. I have updated the plugin but still not getting payment of missing orders

@srtrend https://github.com/srtrend, which version of the plugin you using and are you getting any error reported in logs.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/razorpay/razorpay-magento/issues/261#issuecomment-890738395, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJANG22SHJJQ4MUEXVPMAATT2YXVLANCNFSM5AM2OOYA .

-- Thanks for trusting Version-Next!

Sumeet Rathod CMO / Version Next Technologies Pvt. Ltd.

829/B, Pranik Chambers, Sakinaka Junction, Andheri East, Mumbai - 400072,Maharashtra, India.

+91-9930809661/ +91-22-28478336 / 28593372 Ext: 21

Client Portal http://www.version-next.com/ | Website http://www.version-next.com/ | Blog http://www.version-next.com/?page_id=1162 | Map @.,72.886556,15z/data=!4m2!3m1!1s0x0:0x6e3f8dfb880122f9?sa=X&ei=Q6KCVIDrLNGcuQTzv4HACQ&ved=0CHMQ_BIwDA> | Email @.>

Follow us on : http://facebook.com/vntech https://twitter.com/versionnext https://www.linkedin.com/company/version-next-technologies-pvt--ltd-?trk=biz-companies-cym https://plus.google.com/u/0/+VersionNextTechnologiesIndia https://www.instagram.com/versionnext/ We create awesome web and mobile apps solutions for your business

ISO 9001:2008 Certified Company

Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

-- Thanks for trusting Version-Next!

Sumeet Rathod CMO / Version Next Technologies Pvt. Ltd.

829/B, Pranik Chambers, Sakinaka Junction, Andheri East, Mumbai - 400072,Maharashtra, India.

+91-9930809661/ +91-22-28478336 / 28593372 Ext: 21

Client Portal http://www.version-next.com/ | Website http://www.version-next.com/ | Blog http://www.version-next.com/?page_id=1162 | Map @.,72.886556,15z/data=!4m2!3m1!1s0x0:0x6e3f8dfb880122f9?sa=X&ei=Q6KCVIDrLNGcuQTzv4HACQ&ved=0CHMQ_BIwDA> | Email @.>

Follow us on : http://facebook.com/vntech https://twitter.com/versionnext https://www.linkedin.com/company/version-next-technologies-pvt--ltd-?trk=biz-companies-cym https://plus.google.com/u/0/+VersionNextTechnologiesIndia https://www.instagram.com/versionnext/ We create awesome web and mobile apps solutions for your business

ISO 9001:2008 Certified Company

Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

[ramth05]

Here is the log file On Mon, 2 Aug 2021 at 11:57 AM, Sumeet Rathod, Version-Next Technologies < @.> wrote: Current version 3.6.2 as shared by razorpay support team On Mon, 2 Aug 2021 at 11:27 AM, Ram Prakash Singh < @.> wrote: > Any update is the webhook issue resolved. I have updated the plugin but > still not getting payment of missing orders > > @srtrend https://github.com/srtrend, which version of the plugin you > using and are you getting any error reported in logs. > > — > You are receiving this because you were mentioned. > Reply to this email directly, view it on GitHub > <#261 (comment)>, > or unsubscribe > https://github.com/notifications/unsubscribe-auth/AJANG22SHJJQ4MUEXVPMAATT2YXVLANCNFSM5AM2OOYA > . > -- Thanks for trusting Version-Next! Sumeet Rathod CMO / Version Next Technologies Pvt. Ltd. 829/B, Pranik Chambers, Sakinaka Junction, Andheri East, Mumbai - 400072,Maharashtra, India. +91-9930809661/ +91-22-28478336 / 28593372 Ext: 21 Client Portal http://www.version-next.com/ | Website http://www.version-next.com/ | Blog http://www.version-next.com/?page_id=1162 | Map @.,72.886556,15z/data=!4m2!3m1!1s0x0:0x6e3f8dfb880122f9?sa=X&ei=Q6KCVIDrLNGcuQTzv4HACQ&ved=0CHMQ_BIwDA> | Email @.> Follow us on : http://facebook.com/vntech https://twitter.com/versionnext https://www.linkedin.com/company/version-next-technologies-pvt--ltd-?trk=biz-companies-cym https://plus.google.com/u/0/+VersionNextTechnologiesIndia https://www.instagram.com/versionnext/ We create awesome web and mobile apps solutions for your business ISO 9001:2008 Certified Company Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. -- Thanks for trusting Version-Next! Sumeet Rathod CMO / Version Next Technologies Pvt. Ltd. 829/B, Pranik Chambers, Sakinaka Junction, Andheri East, Mumbai - 400072,Maharashtra, India. +91-9930809661/ +91-22-28478336 / 28593372 Ext: 21 Client Portal http://www.version-next.com/ | Website http://www.version-next.com/ | Blog http://www.version-next.com/?page_id=1162 | Map @.,72.886556,15z/data=!4m2!3m1!1s0x0:0x6e3f8dfb880122f9?sa=X&ei=Q6KCVIDrLNGcuQTzv4HACQ&ved=0CHMQ_BIwDA> | Email @.> Follow us on : http://facebook.com/vntech https://twitter.com/versionnext https://www.linkedin.com/company/version-next-technologies-pvt--ltd-?trk=biz-companies-cym https://plus.google.com/u/0/+VersionNextTechnologiesIndia https://www.instagram.com/versionnext/ We create awesome web and mobile apps solutions for your business ISO 9001:2008 Certified Company Disclaimer: The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

@srtrend , please share the log files to me on ramprakash.singh@razorpay.com

[yashgit891]

As there is no activity on this thread, so closing it.