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razorpay / razorpay-prestashop

Prestashop plugin for Razorpay
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Payment window closes too early #74

Open hitinder opened 3 years ago

hitinder commented 3 years ago

Hello @ramth05 ! I have noticed another issue in the latest release of the plugin. We are using it with PS v1.7.7.7.

The razorpay modal popup closes as soon as the payment popup browser window is closed and then user is show cart page (see image below) without any visual indicator that something is still going on. In this case, the lumberjack url is taking some time.

As a result, few users click on pay button again or click on the logo to start the checkout process.

Suggested solution/improvement: show a spinner on top of the modal unless order is created; therefore, preventing user from navigating away from the cart page.

Note: in below picture payment is made and user can interact with the cart page.

image

ramth05 commented 3 years ago

@hitinder , thanks for noticing it. Will check it and update you on this. Please allow us some time.

hitinder commented 3 years ago

@ramth05 any update on this?

hitinder commented 2 years ago

@ramth05 is there any update on this issue? It's been so long since there was any update to the module.