razorpay / razorpay-woocommerce

Razorpay Payment Extension for Woocommerce
https://wordpress.org/plugins/woo-razorpay/
GNU General Public License v2.0
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Payment Pending status on Woocommerce even after successful payment #181

Open adityaruia opened 3 years ago

adityaruia commented 3 years ago

Dear Razorpay team, it is now happening with almost 4-5% of the orders - customer is paying via razorpay but either the order status is not updated or shows pending

We tried raising this issue a couple of times but no reply. My registered email id is aditya[at]beco[dot]co[dot]in

intelcoders commented 3 years ago

Make sure you have enabled webhooks. Refer to this page https://github.com/razorpay/razorpay-woocommerce/wiki/Webhooks

shrenikr235 commented 2 months ago

@adityaruia did you find a solution to this? We're noticing the same issue.