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razorpay / react-native-razorpay

React Native wrapper for Razorpay's mobile SDKs
https://www.npmjs.com/package/react-native-razorpay
MIT License
121 stars 107 forks source link

Error : This payment has failed due ti a issue with the merchant. #467

Closed ajitborude closed 6 months ago

ajitborude commented 6 months ago

Description

Whenever I am opening checkout page I am facing this error This payment has failed due to an issue with the merchant. Do get in touch with site/app admin regarding this issue.. I have attached the screenshot for reference. Order is getting created successfully on the server and I can see it on the Razorpay dashboard as well, once I get order_id & pass it to RazorpayCheckout.open(), checkout page opens & shows the said error. I am not getting error in console as well, after this when i click on Back, I get an error that payment has been cancelled by user.

Razorpay Package Version :

Open Package.json. > 2.3.0

Java and Gradle Version (android) :

Specify your Java and Gradle version. Java 17.09 & gradle 7.5.1

What happened:

Getting a message as This payment has failed due to an issue with the merchant. Do get in touch with site/app admin regarding this issue.

Razorpay Error

Steps To Reproduce

No special steps are required. Normal React Native Integration steps are followed

vivekshindhe commented 6 months ago

@ajitborude Can you please share your MID?

ajitborude commented 6 months ago

Sure @vivekshindhe . This is the Merchant Id FLyUlwNVrQEwza

vivekshindhe commented 6 months ago

@ajitborude, looks like your account is blocked, please raise a support request on the Razorpay Dashboard who will help sort this issue out for you.

ajitborude commented 6 months ago

I did not see any info about account being deactivated on the dashboard Thank You @vivekshindhe. I'll check with Razorpay.