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rbind / support

Technical support for rbind
https://support.rbind.io
MIT License
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rbind.io subdomain request #789

Closed pyrrhamide closed 3 years ago

pyrrhamide commented 3 years ago

Netlify website address

kanto-does-things.netlify.app

Preferred rbind.io subdomain

kanto.rbind.io

Agreement

nanxstats commented 3 years ago

@pyrrhamide We have configured the rbind subdomain you requested. Please:

  1. Add the rbind subdomain in your Netlify account as the custom domain to your site, as is shown below. Simply use your subdomain.rbind.io as the record, no www needed.

  1. There might be messages saying "DNS verification failed" or "check DNS configuration" on Netlify after adding the rbind subdomain -- they can be safely ignored as long as the site renders properly.

  2. You may also find the last two sections of this post helpful for redirecting HTTP traffic to HTTPS automatically.

Thanks! -Nan

pyrrhamide commented 3 years ago

Thank you very much! I think I'm all set.

pyrrhamide commented 3 years ago

Hi @nanxstats,

There seems to be a problem with the SSL certificate of the rbind.io subdomain, in Europe. I can't access rbind.io websites without getting an error 526 page: this was already happening on the first few days after I requested the subdomain, and it seems to be getting worse. I'm located in Paris, I apparently depend on the Cloudfare Frankfurt server. Out of curiosity, I checked other European locations using a VPN - same issue. However, when connected to a US location, all is well.

I've had a look at https://geopeeker.com/ and everything looked fine.

I thought I'd let you know. I don't really know what to do.

nanxstats commented 3 years ago

@pyrrhamide Thanks for the report. We received a similar report weeks ago and also from Europe: https://github.com/rbind/support/issues/462#issuecomment-818086718

This is not actionable on my side. Maybe talking to Cloudflare support would help? cc @yihui

yihui commented 3 years ago

Both https://kanto.rbind.io and https://algunion.rbind.io work fine for me (in the US), which is consistent with what @pyrrhamide said above. I have no idea about what's going on. Sorry. As @nanxstats suggest, perhaps you need to contact Cloudflare.

pyrrhamide commented 3 years ago

Alright thank you, I'll contact Cloudfare and see how it goes from here.

pyrrhamide commented 3 years ago

No luck on my end, Cloudflare only works with the account holder: https://support.cloudflare.com/hc/fr-fr/requests/2145150

yihui commented 3 years ago

https://github.com/rbind/support/issues/797#issuecomment-830434719