rbind.io redirect issue

rbind / support

Technical support for rbind

https://support.rbind.io

MIT License

48 stars 24 forks source link

rbind.io redirect issue #828

Closed lilynuraini closed 3 years ago

lilynuraini commented 3 years ago

Hi team,

after trying the fix, the redirect rules are deployed but I'm still facing the same issue.

redirects_deployed

certificate_issue

Need help from the team. Thanks.

lilynuraini commented 3 years ago

want to add a few things, when I try opening the old domain (https://lilywrites.netlify.app), it redirects to https://lily.rbind.io just fine with the secure connection.

However, when I visit lily.rbind.io directly, the connection is still not secure

or it shows this

nanxstats commented 3 years ago

The redirect rules look ok to me. So probably it is not related to the issue in #826.

I wonder if this is related to how the subdomain is added on Netlify. The screenshot in #826 says "We could not provision a Let's Encrypt certificate for your custom domain", which is different from your second screenshot.

Maybe try removing and re-adding the custom domain like this? 👉 https://github.com/rbind/support/issues/797#issuecomment-830434719

lilynuraini commented 3 years ago

I've tried the fix that you mentioned several times but the issue is still there.

Here's the screenshot after re-adding the domain, it's the same as issue #826

And this is after I click 'verify DNS configuration' button

nanxstats commented 3 years ago

Thanks for trying it out. I get random results when accessing the three links:

https://lily.rbind.io: rendering content, or showing err_too_many_redirects
http://lily.rbind.io: redirected to https://lily.rbind.io and rendering content, or still http://lily.rbind.io and rendering content
https://lilywrites.netlify.app: redirected to https://lily.rbind.io and rendering content, or redirected but showing err_too_many_redirects

I would suggest contacting Netlify support since this is probably more related to their infrastructure.

lilynuraini commented 3 years ago

I will contact netlify support and close this issue. Thanks for your help.

lilynuraini commented 3 years ago

I reopen this issue since I get the reply from netlify support team saying that the subdomain is still not pointing to netlify and also because I don't have access to the cloudflare. Here's the link of the full conversation. Could the team help me to check from the cloudflare side? thanks

nanxstats commented 3 years ago

I'm running out ideas at the moment. Maybe @yihui could take a look at this?

yihui commented 3 years ago

@lilynuraini Please retry the fix.

lilynuraini commented 3 years ago

It works now. Thank you all for the help.