rcpch / rcpch-audit-engine

Epilepsy12 Audit Platform
https://e12.rcpch.ac.uk/
GNU Affero General Public License v3.0
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Guidance tab not working on Platform #1041

Closed SAbdin93 closed 2 months ago

SAbdin93 commented 2 months ago

Hiya,

I've received an email from a clinician getting the following message when trying to access the guidance tab on the platform: "The link you are accessing has been blocked by the Barracuda Web Security Gateway". She has checked with her IT team who have told her that they have checked the webpage and can not access it either.

I have just checked and I get a similar error message: "It looks like the webpage at https://epilepsy12docs.rcpch.tech/ might be having issues or it may have moved permanently to a new web address."

Could you kindly look into this?

Thanks so much!

Saleema

mbarton commented 2 months ago

Thanks for the report Saleema, I suspect I broke this when we moved our underlying hosting infrastructure. I will look into it with priority

SAbdin93 commented 2 months ago

Thanks Michael! 😊

Kind Regards,

Saleema Abdin Epilepsy12 Project Coordinator Royal College of Paediatrics and Child Health Telephone: 020 7092 6157 Website: www.rcpch.ac.uk/epilepsy12http://www.rcpch.ac.uk/epilepsy12 Twitter: @epilepsy_12

Leading the Way in Children's Health The Royal College of Paediatrics and Child Health (RCPCH) is a registered charity in England and Wales (1057744) and in Scotland (SC038299)

From: Michael Barton @.> Sent: Tuesday, September 10, 2024 1:24 PM To: rcpch/rcpch-audit-engine @.> Cc: Saleema Abdin @.>; Author @.> Subject: Re: [rcpch/rcpch-audit-engine] Guidance tab not working on Platform (Issue #1041)

Thanks for the report Saleema, I suspect I broke this when we moved our underlying hosting infrastructure. I will look into it with priority

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mbarton commented 2 months ago

Sorry again for the issues - it is totally my fault.

Just commenting to confirm this is related to the infrastructure changes I made. I think I know how to fix it but it will be tomorrow before I can deploy the fix.

SAbdin93 commented 2 months ago

No worries Michael! Thank you for looking into it :)

mbarton commented 2 months ago

This is now fixed, thanks again for reporting @SAbdin93

Fixed in #1042