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rdmenezes / paragent

Automatically exported from code.google.com/p/paragent
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Allow Custom Ticket Response Templates #3

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
Would be nice to be able to configure custom ticket response templates. That 
way people can have 
customer signatures, include reference to the case number, etc. For example:

---
Thank You for you ticket, blah, blah, blah. It has been assigned case number 
[CASE]. Please include 
the case number in the subject line of any email correspondence, or simply 
Reply to this email.

[BODY]

The Paragent Support Team
http://paragent.com

Original issue reported on code.google.com by tritc...@gmail.com on 24 Sep 2007 at 12:51