labworks ships to the old address when someone moves.
I tried putting the shipto address in there no matter what - right now it is only populated by the dropship address, but if there is anything in the shipto fields then LW assumes it is dropship, which prints the packing slip style work order and also sets the return address to their address.
It looks like the workorder report could check shipnotes, and we could populate that in the pof.
We could also hard code the return address in endicia to get around the return address = recipient address.
I was able to view/edit the report using i-net Designer (free trial), but I could not save it and have it work in LW - the file size is way smaller, and LW says error loading report.
rdyar
commented
9 years ago
labworks ships to the old address when someone moves.
I tried putting the shipto address in there no matter what - right now it is only populated by the dropship address, but if there is anything in the shipto fields then LW assumes it is dropship, which prints the packing slip style work order and also sets the return address to their address.
It looks like the workorder report could check shipnotes, and we could populate that in the pof.
We could also hard code the return address in endicia to get around the return address = recipient address.
I was able to view/edit the report using i-net Designer (free trial), but I could not save it and have it work in LW - the file size is way smaller, and LW says error loading report.