What: we want our users to be able to email volunteers and beneficiaries within our app, but we don't have any plans so far on how do integrate an email client.
Our requirements for the email client:
Send email within the app
When an email is received, if the email was a reply to an email sent through the app, categorize and display the email. E.g. if a volunteer replies to an email asking for volunteers for a particular request, the organization can see the email reply when looking at the request or the volunteer
(Possible, unconfirmed requirement) Manually categorize emails. E.g. if a volunteer sends an email about a request (but isn't replying to an email the organization sent), the organization may want to indicate the email is related to a specific request
Add email templates and use existing email templates to send an email
Why: to decide how we will integrate email with our app
How:
Research strategies for integrating an email client (e.g. is there an API)
Prepare pros and cons for the possible strategies. It would be good if this was documented, but the documentation doesn't have to be super formal - you can just reply to the issue. We can talk about it at the meeting
Our preference is for something free, easy to use, and popular
What: we want our users to be able to email volunteers and beneficiaries within our app, but we don't have any plans so far on how do integrate an email client.
Our requirements for the email client:
Why: to decide how we will integrate email with our app
How: