search

reactome / ReactomeGSA

R client for the REACTOME Analysis Service for comparative multi-omics gene set analysis
Other
22 stars 4 forks source link

Request failed (503 - Service Unavailable): Failed to connect to storage system #45

Closed Ankita-1211 closed 3 years ago

Ankita-1211 commented 3 years ago

Hi

I am getting below error on running reactomeGSA

Error in start_reactome_analysis(request = request, compress = compress, : Request failed (503 - Service Unavailable): Failed to connect to storage system. Please try again in a few minutes.

jgriss commented 3 years ago

Hi @Ankita-1211 ,

Thanks a lot for reporting this issue!

We are aware of it and already working on a fix. Unfortunately, it's an issue with our underlying server cluster. It's fixed at the moment but the service may remain unstable for the next few days.

Sorry for the inconvenience!

Kind regards, Johannes

jgriss commented 3 years ago

Hi @Ankita-1211 ,

Our service should be back to normal. Please let us know should you experience and further issues!

Kind regards, Johannes

RefineHALLO commented 3 years ago

Hello, @jgriss, @Ankita-1211. I am sorry to reopen this issue. Thank you for this wonderful package.

I got same problem on windows10. I thought analyse_sc_clusters function (and so on) was used on Linux in tutorial, and should I use it?

Thank you.

jgriss commented 3 years ago

Hi @RefineHALLO

Yes, unfortunately we are aware of this issue.

You can currently bypass it by using our development system:

# Run this command before performing the analysis
options(reactome_gsa.url = "http://gsa-dev.reactome.org")
RefineHALLO commented 3 years ago

@jgriss Thank you for your reply ! It worked well !!