Field | Description
-- | --
Test Case ID | TS- 2434
Status | FAIL
Date | 25/6/2024
Website information | https://10.147.17.29:449/
Version | 1.0.26
Website Name | فاتورة الكترونيه E-invoice
Testing environment | Google Chrome/ Firefox
Bug | Failure in 80mm print function In POS selling invoice
Detailed description | This bug report describes an issue with the print function in the POS sell invoice that prevents users from initiating the printing process. Clicking on the print button does not produce the expected printing dialog box. This issue affects the user's ability to print invoices
Steps to Reproduce | 1- Launch the website 2- Click on invoices 3- Click on POS sell invoice list 4- Click on new invoice 5- Click on client 6- Click on barcode to add item 7- Scroll down and select save 8- Click on Post and Print 9- Click on 80mm 10- A white page appears with no more printing stages”
Expected Result | Upon clicking the print button, a printing dialog box should appear, allowing users to configure print settings. Once the desired settings are selected, users should be able to proceed with the printing process by clicking the "Print" button within the dialog box.
Actual Result | When the post and print button is clicked, a white page appears. And 3 messages appears “created successfully”, “Posted successfully” and “something went wrong” The expected printing dialog box fails to appear, preventing users from proceeding with the printing process and a white page appears
Screenshots/Recordings | https://drive.google.com/file/d/1VpAC77a4dWQMey6IWSv-mxKetsIdSYHe/view?usp=sharing
Bug Severity | FATAL
Bug Severity Information | FATAL: This bug severity is considered important as it prevents users from initiating the printing process as most of the users tend to print their invoice which will lead to their frustration
<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">