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Custom domain do not work #5317

Closed wilsonyou closed 5 years ago

wilsonyou commented 5 years ago

Details

Could you please checkout whether the setup for custom domain is correct?

The following is my domain name set on readthedocs:

image

The following is the setup on cloudfare: image

After these setup, the following error is displayed: image

Thank you for your efforts in advance.

davidfischer commented 5 years ago

Firstly, we do not explicitly support a top level naked domain. You would need an A record for that (your first CNAME in the picture would be for bumo.io.bumo.io, BTW) and point to our IP. That will work but we don't explicitly support it in case we want to move our IP address.

Secondly, I'm not seeing those records in DNS. It's possible this is a propagation issue and it will be resolved in time.

> dig www.bumo.io CNAME +short    # returns nothing
wilsonyou commented 5 years ago

@davidfischer

Thank you David.

Now I changed it to as the following figure, does it work? image

davidfischer commented 5 years ago

Very odd but I'm still not seeing this DNS record

davidfischer commented 5 years ago

There must be some other problem with the setup here. These DNS records are not propagating at all.

Here's some info on using a naked root domain with Cloudflare: https://blog.cloudflare.com/zone-apex-naked-domain-root-domain-cname-supp/

no-response[bot] commented 5 years ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further. Thanks!