This is a little broad so we should just start with one simple thing. But in Salesforce it is possible to record activity against a lead or contact. It will often be things like meetings, phone calls, emails, etc. I think showing things like "Contact purchased X download" or eventually "Contact downloaded X files" and so much more.
This is a little broad so we should just start with one simple thing. But in Salesforce it is possible to record activity against a lead or contact. It will often be things like meetings, phone calls, emails, etc. I think showing things like "Contact purchased X download" or eventually "Contact downloaded X files" and so much more.