The requested service is temporarily unavailable.

[MagicZP]

Goals

To sync our production app with Realm Object Server.

Expected Results

To sync with Realm Object Server and to access Realm Studio as we were able to before.

Actual Results

I'm using the iOS and Android SDK. Both use the paid Realm Cloud Sync service. It was working for the last 2 months. Yesterday we started having downtime and were getting thrown this in the Android SDK when calling SyncUser.logIn():

io.realm.sync.auth error 3

We are also unable to access our Realm Studio dashboard. It just keeps loading before displaying "The requested service is temporarily unavailable."

Version of Realm and Tooling

• Realm Object Server Version: ?
• Flavor:
  • [x] Cloud
  • [ ] Self-hosted
• Server OS & Version: ? (e.g. CentOS 6)
• Client SDK Version: ? Realm Java 7.0.0
• Client OS & Version: ? Android API 26 (it's down on all devices and platforms)

[MagicZP]

Realm support followed up on my ticket.