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realm / realm-studio

Realm Studio
https://realm.io/products/realm-studio/
Apache License 2.0
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Can't open device sync in realm studio? #1665

Closed Alex25197 closed 2 weeks ago

Alex25197 commented 2 weeks ago

Hello,

I'm having a weird case, recently downloaded realm studio 15.20.0 it installed correctly but when I tried to connect into my appID, it throws me this error always:

image

The thing is, that I tried with many differents appIds all with the same outcome: Realm.App._clearAppCache is not a function I don't know if this is specific because I'm using an M1 Mac?

Thanks in advance

sync-by-unito[bot] commented 2 weeks ago

➤ PM Bot commented:

Jira ticket: RSTUDIO-540

kraenhansen commented 2 weeks ago

Thanks a lot for reporting this - a fix is released in Realm Studio v15.2.1. Please allow the app to auto-upgrade and report back if you're still experiencing any issues.

Alex25197 commented 2 weeks ago

Hello, thanks for the fast response, and indeed it works now, but I got another error.

When I open the realm it shows empty but I have some classes already that I created from atlasdb, and when I try to create a new class it shows me this:

image

And after that it shows me this:

image

Let me know if I need to open another ticket for this case since it goes out of the scope of the original one and thank you again for the fast response!

kraenhansen commented 1 week ago

open another ticket for this case

Yes please. I tried (but failed) to reproduce neither of the two errors myself and we would need a bit more help with steps to reproduce it. Does the database contain much data server-side? Can you try clicking "Clear Cache" from the "Help" dropdown in the top menu and try again?