realm / realm-studio

Realm Studio
https://realm.io/products/realm-studio/
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Blank window when launching Realm Studio (v1.10.0-cloud.10) #506

Closed bdash closed 6 years ago

bdash commented 6 years ago

When launching Realm Studio v1.10.0-cloud.10 I'm seeing nothing more than a blank window. I don't see any relevant output in Console, nor do I see anything when running Realm Studio from Terminal.

screen shot 2017-12-07 at 8 18 22 am

Is there somewhere else I should be looking for logging that may reveal what's going on?

cmelchior commented 6 years ago

I'm seeing the same thing, but it started happening after uninstalling it and trying to reinstall it.

The first time I installed Realm Studio it worked fine.

The top bar "Realm Cloud > Login with Github" works fine. I was successfully redirected to Github, but authenticating the app does not make the white screen go away.

finnschiermer commented 6 years ago

Don't know if it's related, but also gets a dialogue box saying:

"Studio could not register the x-realm-studio:// protocol. For this reason, you might not be able to log into Studio."

tgoyne commented 6 years ago

Possibly related:

./node_modules/.bin/electron /Applications/Realm\ Studio.app/Contents/Resources/app.asar                                                                                              [88s]
GVA info: Successfully connected to the Intel plugin, offline Gen95
Checking for update
Error: Error: ENOENT, dev-app-update.yml not found in /Applications/Realm Studio.app/Contents/Resources/app.asar
    at notFoundError (ELECTRON_ASAR.js:115:19)
    at fs.readFile (ELECTRON_ASAR.js:478:16)
    at go$readFile (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/graceful-fs/graceful-fs.js:73:14)
    at readFile (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/graceful-fs/graceful-fs.js:70:12)
    at readFile (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/universalify/index.js:5:67)
    at /Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:334:27
    at Generator.next (<anonymous>)
    at MacUpdater.loadUpdateConfig (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/out/AppUpdater.js:365:11)
    at Lazy.AppUpdater.configOnDisk.Lazy (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:94:43)
From previous event:
    at /Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:334:27
    at Generator.next (<anonymous>)
From previous event:
    at MacUpdater.loadUpdateConfig (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/out/AppUpdater.js:365:11)
    at Lazy.AppUpdater.configOnDisk.Lazy [as creator] (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:94:43)
    at Lazy.get value [as value] (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/lazy-val/src/main.ts:18:23)
    at /Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:242:33
    at Generator.next (<anonymous>)
From previous event:
    at MacUpdater.doCheckForUpdates (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/out/AppUpdater.js:324:11)
    at /Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:225:25
    at Generator.next (<anonymous>)
    at runCallback (timers.js:781:20)
    at tryOnImmediate (timers.js:743:5)
    at processImmediate [as _immediateCallback] (timers.js:714:5)
From previous event:
    at MacUpdater._checkForUpdates (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/out/AppUpdater.js:277:11)
    at MacUpdater.checkForUpdates (/Applications/Realm Studio.app/Contents/Resources/app.asar/node_modules/electron-updater/src/AppUpdater.ts:174:35)
    at e.checkForUpdates (/Applications/Realm Studio.app/Contents/Resources/app.asar/build/main.bundle.js:1:58293)
    at WebContents.<anonymous> (/Applications/Realm Studio.app/Contents/Resources/app.asar/build/main.bundle.js:1:10733)
    at emitOne (events.js:115:13)
    at WebContents.emit (events.js:210:7)
kraenhansen commented 6 years ago

Seems like this got resolved at cloud.11 - please reopen if that's not the case: https://s3.amazonaws.com/static.realm.io/downloads/realm-studio/Realm+Studio-1.10.0-cloud.11.dmg

bdash commented 6 years ago

I'm still seeing this with cloud.11.

bigfish24 commented 6 years ago

cloud.12 as well?

bdash commented 6 years ago

Yep, with cloud.12 as well.

bigfish24 commented 6 years ago

Will benefit from #371

kraenhansen commented 6 years ago

I got this screenshot off @emanuelez that was also experiencing this:

screen shot 2018-01-23 at 10 24 55
kraenhansen commented 6 years ago

This should be fixed by #642 - @bdash please check that its fixed with the upcoming release of Realm Studio for Cloud 🤞