Opayo - Payment Request Expiry

[NicolePerezSavills]

When an Opayo payment request is sent from Agency Cloud, the default expiry is 1 week but there is the option to extend it up to 1 month. We have attempted to change this config on the Reapit Payment App for the default to remain at 1 week without the option to extend however it appears we do not have access to do so. The only things we can set are Company Name and Logo.

There is also no option to set the config on AC.

Please advise how/where this can be set up. Thank you.

Specification

• Project Payments App
• Payment expiry date to be capped at 1 week instead of the current month. Default should remain at a week but should not be extendable. Be sure to update the label the currently mentions "Max 1 month from today" as per ss below

[AshDeeming]

Hi @NicolePerezSavills Do you have an example please - the expiry can be amended via the email request option;

[NicolePerezSavills]

Hi @AshDeeming, the example I have is the same as yours: This is what we DO NOT want users to have. We do not want them having the ability to extend the expiry date which they currently do.

[AshDeeming]

Thanks @NicolePerezSavills Just to confirm your request is for the max expiry date to be configurable - to 1 week max?

[NicolePerezSavills]

@AshDeeming Default to 1 week and max expiry date to be configurable to 1 week max. Thank you

[github-actions[bot]]

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[plittlewood-rpt]

@willmcvay FYI

[github-actions[bot]]

This issue has been updated and moved to our ‘Near Term’ column (typically completed within 0 - 4 months). We have assessed the effort required and outlined a technical specification - please take the time to review this detail. When we're ready to schedule the issue, it will be assigned to the relevant board where you can continue to track its progress to completion. For more information on our processes, please click here

[NicolePerezSavills]

Any chance there is an update for this ticket? Thank you.

[HollyJoyPhillips]

Internal Reference: PBI-5737