We're experience an issue with the NHM account where we can't find appointments relating to a tenancy
Connected as user QSBN who are in the YOM-GNHM office group. Focusing on tenancies HUT220189 and BED210318.
In RPS, under the tenancy management tab, we can see these have a last inspection date of 14/12/2023 for both tenancies. However I cannot find an appointment on the api relating to these dates. Nor can I find a recurring appointment linked to either tenancy.
Our aim here is to be able to book the next appointment in the schedule, which currently we rely on finding a recurring appointment related to the tenancy.
a) can you identify why we can't find these appointments (I suspect it may be related to the office group permissions)
b) expose the tenancy inspection schedule on the api
Summary
We're experience an issue with the NHM account where we can't find appointments relating to a tenancy
Connected as user QSBN who are in the YOM-GNHM office group. Focusing on tenancies HUT220189 and BED210318.
In RPS, under the tenancy management tab, we can see these have a last inspection date of 14/12/2023 for both tenancies. However I cannot find an appointment on the api relating to these dates. Nor can I find a recurring appointment linked to either tenancy.
Our aim here is to be able to book the next appointment in the schedule, which currently we rely on finding a recurring appointment related to the tenancy.
a) can you identify why we can't find these appointments (I suspect it may be related to the office group permissions) b) expose the tenancy inspection schedule on the api