Real Time notification connected Error

[MGill31]

Describe the bug After logging into RPS, the notification "Real time notifications connection lost" and "Real time notifications connected" keeps popping up, indicating a connectivity issue. This is occurring on one of our staff member's account only. When I log in with my details, I don't experience this on their device. This also comes up when they log into other devices where others are not experiencing it either. However, I had noticed this come up once on my own device, but doesn't continue to appear after that.

To Reproduce

1. Login into RPS
2. Notifications keep popping up on Dashboard

Expected behaviour Notification should not be appearing

Screenshots

[github-actions[bot]]

Thank you for taking the time to report a bug. We prioritise bugs depending on the severity and implications, so please ensure that you have provided as much information as possible. If you haven’t already, it really helps us to investigate the bug you have reported if you provide ‘Steps to Replicate’ and any associated screenshots. Please ensure any personal information from the production database is obscured when submitting screenshots. This issue will be reviewed in our weekly refinement sessions and assigned to a specific project board. We may also update the ticket to request additional information, if required. For more information on our processes, please click here

[plittlewood-rpt]

Hi @MGill31 please can you provide some details about the company/user having the problem?

[MGill31]

Hi@plittlewood-rpt,

Can you please share your email address,so I can share my client and company details?

Thank you

[plittlewood-rpt]

HI @MGill31 you can send the info to sinfo@reapitfoundations.zendesk.com Thanks

[plittlewood-rpt]

Hi @MGill31

If you restart AgencyCloud this should be resolved. Your system was upgraded to a version that enables some functionality that hasn't been rolled out in your region yet automatically. I've switched this off now.

Thanks Pete