Open MGill31 opened 1 month ago
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Hi @MGill31 please can you provide some details about the company/user having the problem?
Hi@plittlewood-rpt,
Can you please share your email address,so I can share my client and company details?
Thank you
HI @MGill31 you can send the info to sinfo@reapitfoundations.zendesk.com Thanks
Hi @MGill31
If you restart AgencyCloud this should be resolved. Your system was upgraded to a version that enables some functionality that hasn't been rolled out in your region yet automatically. I've switched this off now.
Thanks Pete
Describe the bug After logging into RPS, the notification "Real time notifications connection lost" and "Real time notifications connected" keeps popping up, indicating a connectivity issue. This is occurring on one of our staff member's account only. When I log in with my details, I don't experience this on their device. This also comes up when they log into other devices where others are not experiencing it either. However, I had noticed this come up once on my own device, but doesn't continue to appear after that.
To Reproduce
Expected behaviour Notification should not be appearing
Screenshots
![second](https://github.com/user-attachments/assets/26d64db7-2f45-40a8-9001-8dac51c7b3ec)