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Webhook Permissions Issue? #7379

Closed gazeal-uk closed 2 years ago

gazeal-uk commented 2 years ago

Our Apps have been downloaded and installed by active users (Gazeal and Gazeal Background App). This has worked perfectly for a the first few agents.

But we seem to have an issue with the last couple of agents with regard to webhooks, for example both Mackenzie Smith and Balgores have installed the apps but we are not receiving any webhooks at all for them. MCK in particular had permission granted by the owner so that the individual branches could download the apps, which they did. We have successfully linked them and they can send information through to us manually using the app but we are not getting the webhooks.

We do however receive all webhooks for other clients such as Cooper Adams and Ben Siggins. Is this is permission issue on the agents side? I would be grateful if you could clarify.

Many thanks

Specification

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AshDeeming commented 2 years ago

SI-18127

plittlewood-rpt commented 2 years ago

Hi @gazeal-uk

Hooks for the agents mentioned above are all running now. Please can you confirm if there are any others you are missing.

Thanks

gazeal-uk commented 2 years ago

Hi Pete

Thanks, we now appear to be receiving hooks from Mackenzie Smith which is great, thanks.

But we are still not getting anything from Balgores (BGR) and Cooper Adams (COA). I'm not sure if both of these agencies have moved over to AWS so if you could confirm that would be great!

Many thanks

*

Bully Rai

Chief Technical Officer

Winner of PropTech Company of the Year

T: +44 (0)207 760 7582

@.***

A:35 Catherine Place, Victoria, London, SW1E 6DY

https://www.linkedin.com/in/bully-rai-1b66489a/https://www.instagram.com/gazeal_uk/https://www.facebook.com/GazealUK/https://twitter.com/gazeal_uk?lang=en

*

Pete Littlewood wrote on 09/08/2022 08:19:

Hi @gazeal-uk https://github.com/gazeal-uk

Hooks for the agents mentioned above are all running now. Please can you confirm if there are any others you are missing.

Thanks

— Reply to this email directly, view it on GitHub https://github.com/reapit/foundations/issues/7379#issuecomment-1209005695, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMEDF4VWSSNNYEROFX5YZG3VYIA7JANCNFSM55ACQF3Q. You are receiving this because you were mentioned.Message ID: @.***>

plittlewood-rpt commented 2 years ago

Hi @gazeal-uk - in your original report you mentioned that you ARE receiving them for Cooper Adams. Can you confirm which is accurate? Thanks

gazeal-uk commented 2 years ago

Hi

Apologies, Cooper Adams hooks are not being received, but I'm not sure if they are on AWS which may be the reason.

Balgores and Cooper Adams are the 2 that we are not receiving webhooks for.

Many thanks

*

Bully Rai

Chief Technical Officer

Winner of PropTech Company of the Year

T: +44 (0)207 760 7582

@.***

A:35 Catherine Place, Victoria, London, SW1E 6DY

https://www.linkedin.com/in/bully-rai-1b66489a/https://www.instagram.com/gazeal_uk/https://www.facebook.com/GazealUK/https://twitter.com/gazeal_uk?lang=en

*

Pete Littlewood wrote on 09/08/2022 16:31:

Hi @gazeal-uk https://github.com/gazeal-uk - in your original report you mentioned that you ARE receiving them for Cooper Adams. Can you confirm which is accurate? Thanks

— Reply to this email directly, view it on GitHub https://github.com/reapit/foundations/issues/7379#issuecomment-1209536392, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMEDF4WUZSXPZSITZIS2W3DVYJ2WRANCNFSM55ACQF3Q. You are receiving this because you were mentioned.Message ID: @.***>

plittlewood-rpt commented 2 years ago

Thanks @gazeal-uk I have now been able to identify the issue for both customers

Hooks for Cooper Adams should be coming through to you now Hooks for Balgores will begin shortly - the setup task is currently re-running as there was an invalid configuration when this was initially set up.

gazeal-uk commented 2 years ago

Hi Pete

That's fantastic, many thanks!

Kind regards

Bully Rai

Chief Technical Officer

Winner of PropTech Company of the Year

T: +44 (0)207 760 7582

@.***

A:35 Catherine Place, Victoria, London, SW1E 6DY

https://www.linkedin.com/in/bully-rai-1b66489a/https://www.instagram.com/gazeal_uk/https://www.facebook.com/GazealUK/https://twitter.com/gazeal_uk?lang=en

Pete Littlewood wrote on 10/08/2022 10:51:

Thanks @gazeal-uk https://github.com/gazeal-uk I have now been able to identify the issue for both customers

Hooks for Cooper Adams should be coming through to you now Hooks for Balgores will begin shortly - the setup task is currently re-running as there was an invalid configuration when this was initially set up.

— Reply to this email directly, view it on GitHub https://github.com/reapit/foundations/issues/7379#issuecomment-1210435817, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMEDF4TWTJ7XQTVIJMTYY63VYN3RRANCNFSM55ACQF3Q. You are receiving this because you were mentioned.Message ID: @.***>

plittlewood-rpt commented 2 years ago

Webhooks for Balgores are also now functioning. Thanks