reapit / foundations

Foundations platform mono repo
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Incorrect photo order #9640

Closed tpjsupport closed 7 months ago

tpjsupport commented 1 year ago

Hi there, property ID ROC170009 for client Rockett Home Rentals, customer ID: RHR, bid: ROC is showing a map as the primary image, we've looked at the data sent over and it does show as the primary image which is incorrect, portals appear to be fine however: https://www.zoopla.co.uk/to-rent/property/caverswall/blythe-bridge-road/st11-9ea/?price_frequency=per_month&q=ST11%209EA&results_sort=newest_listings&search_source=to-rent

https://www.rocketthomerentals.com/property-details/ROC170009/staffordshire/stoke-on-trent/blythe-bridge-road-caverswall

github-actions[bot] commented 1 year ago

Thank you for taking the time to report a bug. We prioritise bugs depending on the severity and implications, so please ensure that you have provided as much information as possible. If you haven’t already, it really helps us to investigate the bug you have reported if you provide ‘Steps to Replicate’ and any associated screenshots. Please ensure any personal information from the production database is obscured when submitting screenshots. This issue will be reviewed in our weekly refinement sessions and assigned to a specific project board. We may also update the ticket to request additional information, if required. For more information on our processes, please click here

AshDeeming commented 1 year ago

Hi @tpjsupport

Please note that this is due to AgencyCloud logic - Users can resolve this problem by dragging the main image to position 2 and then back to position 1 again

Please see a previous ticket relating to this for more information ; https://github.com/reapit/foundations/issues/5642

github-actions[bot] commented 1 year ago

As this issue relates to AgencyCloud, we are unable to process this through the Platform in accordance with our Developer Processes. Issues relating to AgencyCloud should not be submitted via the Foundations GitHub repo but should be raised via the Reapit Service Desk by a Reapit Customer. Please ask a Reapit Customer to raise this issue via the Reapit Service Desk. For more information on our processes, please click here

HollyJoyPhillips commented 7 months ago

Closing due to inactivity, please comment if you are still having issues.