Mckinsey Problem Solving Framework

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Mckinsey Problem Solving Framework

Detailed by Dara & Ahmed with real world example, source.

Key takeaways

• Very cautious and rigorous on what to bet and how to make a bet.
• Who is your stakeholder? What is the one thing that stakeholder cares about most?

Overview on problem solving steps

1. Define a SMART goal/problem. Boil down to the source of the problem
2. Structure solutions using prioritization matrix to split them in workable chunks
3. Create action plans so everyone knows what they should do and can be held accountable
4. Track the most important KPI for your specific business (ex. home visits) and optimize everything for it

Step 1: Define a smart goal/problem

Metrics

• specific
• measurable
• achievable
• result oriented
• time bound

They Why:

• Avoid solving a problem that is not root cause
• Avoid solving a problem that even not exist

Example presented by the guest

Step 2: Structure solutions using prioritization matrix to split them in workable chunks

Step 3 Execute and action plan

• by when
• by who
• do what

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Side notes from another guest

哈佛麦肯锡教我的思维方式

• critical thinking: "Education is not the learning of facts. It's rather training of the mind to think." --Albert Einstein
• structural thinking: MECE, 相互独立， 完全穷尽。
• reflection and review