用户关店相关排查

Marmot93 commented 1 year ago

Issue类型

bug

问题模块

小程序服务(服务后台)

所属的服务商

粗门

平台

IDE

小红书版本信息

7.88

基础库版本

v3.55.0

用户ID

授权方appid:63759caa76afb200012ba5d6 开发方appid:631af81c7c9aee000172a776

发生问题的时间

2023-07-13 15:26:30 至 2023-07-13 15:26:30

问题描述

调用第三方授权解绑时返回 所有订单已达到交易完成或已取消状态-未完成,所有订单已完成结算-未完 用我方系统已有订单调用 https://miniapp.xiaohongshu.com/api/rmp/component/deal/order/get 查询均已完成，结果见 ↓ 猜测有可能有数据不同步的情况，希望帮助排查一下

期望结果

可以查到还有哪些订单未结算额外：客户有时候需要解绑，希望有一个接口可以查询授权方用户所有的订单及状态

重现步骤和复现问题的最小demo Github链接

授权方appid:63759caa76afb200012ba5d6 开发方appid:631af81c7c9aee000172a776 查询结果

{"level":"info","orderStatus":7,"orderId":"1101649837990051841","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1096459477923840000","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1105510599741374464","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1101650320087453696","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1072885064490258433","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1072621082940510209","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1072836426267262976","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1074093869186125825","time":"2023-07-13T15:19:09+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1073593036421890049","time":"2023-07-13T15:19:10+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1073162910647422977","time":"2023-07-13T15:19:10+08:00","message":"orderStatus"}
{"level":"info","orderStatus":7,"orderId":"1073351671922528257","time":"2023-07-13T15:19:10+08:00","message":"orderStatus"}

github-actions[bot] commented 1 year ago

您好开发者, 我们已收到你的问题, 已通知开发团队进行处理！如您未阅读我们的开发文档，可先参阅开发文档小红书问题处置流程 :sparkles: 感谢您的提问！:sparkles:

Matthew-1996 commented 1 year ago

未结算订单id：1072923344816472064

Matthew-1996 commented 1 year ago

订单还未完成，请先完成/关闭订单

Marmot93 commented 1 year ago

后续会有可以查询未结算订单的接口么，我看其他开发商也有很多遇到相同问题的

redengineer / redmini