Closed JimTyrrell closed 6 years ago
Specifically the end of the install looks like this:
Sends me to this URL and isn't a very curated experience. https://developers.redhat.com/products/devsuite/hello-world/
First issue, is it doesn't figure out my OS and target the right tab.
Second issue, is what do I do next? I get put at the top of the page, to redo all of the steps I just did.
When I scroll to step 3, and click on the CDK link I get to a page: https://access.redhat.com/documentation/en-us/red_hat_container_development_kit/3.3/html-single/getting_started_guide/index/index.html
Which is pages upon pages of installing OpenShift. Didn't I just do that.
In user experience evaluation this kind of experience "erodes the users trust" on them deciding to continue to use and recommend the product.
@JimTyrrell Thank you for letting us know about your user experience with Installer. This is our top priority for next release to fix issues like this.
We are going to improve Installer's final page and provide info related to installed tools that would curate new user what to do next.
Also we are going to introduce a concept of 'Guided Development' or 'Curated Development'. It would let users to install predefined set of development tools (based on DevStudio for now) and run-times, run DevStudio from final installer page and curate development process for simple Hello World project with automatically triggered Eclipse cheat sheet.
@dgolovin Happy to help in any way I can. Just let me know!!!
Resolved via:
As a new user, running the install gets me to a page that asks me to click a link.
This link is the same page that I downloaded the installer from, now what do I do as a Developer. Where should that feedback go, and how do we have a conversation around these challenges?