"deploy_assisted_installer_onprem.yml" playbook is getting failed on task:Wait for up to 60 minutes for the assisted installer to come online due to no assisted-installer pod is available

poojagupta1418 commented 1 year ago

Bug description

We are deploying OCP4.12.0 on "on-premises" environment with env details as (3 master and 3 workers node as virtual machine) While running "deploy_assisted_installer_onprem.yml" we observe it is getting failed to task""Wait for up to 60 minutes for the assisted installer to come online" (screenshot is attached) after understanding the code, it is observed that playbook removing assisted-installer pod but it is still looking for its connection.

Below is the details of pod/container which are created after executing the playbook: [root~]# podman ps CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 207abdc77461 docker.io/library/registry:latest /etc/docker/regis... 4 months ago Up 2 hours ago 0.0.0.0:5000->5000/tcp Mirror-Registry 719b39ac593c registry.access.redhat.com/ubi8/pause:latest infinity 4 hours ago Up 4 hours ago 0.0.0.0:80->8080/tcp 0e8df1078fc0-infra 4a8b2e27d9c3 registry.centos.org/centos/httpd-24-centos7:latest /usr/bin/run-http... 4 hours ago Up 4 hours ago 0.0.0.0:80->8080/tcp http_store 37a2d7585a8c registry.access.redhat.com/ubi8/pause:latest infinity 7 minutes ago Up 7 minutes ago 0.0.0.0:8080->8080/tcp, 0.0.0.0:8090->8090/tcp, 0.0.0.0:8888->8888/tcp 51c000ca4760-infra bc5326b7ab54 registry.nfvi.localdomain:5000/edge-infrastructure/assisted-installer-ui@sha256:xxx /deploy/start.sh 7 minutes ago Up 7 minutes ago 0.0.0.0:8080->8080/tcp, 0.0.0.0:8090->8090/tcp, 0.0.0.0:8888->8888/tcp assisted-installer-ui f716ea9b7bb3 registry.nfvi.localdomain:5000/edge-infrastructure/assisted-image-service@sha256:xxx /assisted-image-s... 7 minutes ago Up 7 minutes ago 0.0.0.0:8080->8080/tcp, 0.0.0.0:8090->8090/tcp, 0.0.0.0:8888->8888/tcp assisted-installer-image-service b2f8950efe19 registry.nfvi.localdomain:5000/edge-infrastructure/assisted-service@sha256:xxx /assisted-service 7 minutes ago Up 10 seconds ago 0.0.0.0:8080->8080/tcp, 0.0.0.0:8090->8090/tcp, 0.0.0.0:8888->8888/tcp assisted-installer-service

error error

OpenShift version

other (provide in the description)

Assisted Installer version

v2.1.1

Relevant log output

No response

Inventory file

No response

Required statements

[X] I have removed all sensitive details from the attached logs and inventory files.
[X] I acknowledge that Red Hat does not provide commercial support for the content of this repository.
[X] I acknowledge that any assistance is offered purely on a best-effort basis, as resource permits.

poojagupta1418 commented 1 year ago

Team, Kindly support on the mentioned issue. Will be appreciate your prompt response towards the solution.

Thanks!!

nocturnalastro commented 1 year ago

Can you check on the assisted installer host that port is open? Also check your firewall.

nocturnalastro commented 11 months ago

@poojagupta1418 Any updates on this?

nocturnalastro commented 9 months ago

Not able to recreate and no updates for almost a year so going to assume it has been fixed. If you are still having this issues feel free to reopen.

redhat-partner-solutions / crucible