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redsolution / xabber-android

Open-source XMPP client for Android
http://xabber.com
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xabber keeps crashing on the recent update of android 9 with samsung one ui #868

Open nicolaydammer opened 5 years ago

nicolaydammer commented 5 years ago

Samsung recently published their new android 9 with their samsungs one ui,

Since then im having the problem as soon as xabber is logged in on the account it crashes, cant even open up settings or other things. This problem happens on the live xabber and also the beta xabber.

andrewnenakhov commented 5 years ago

Hm. Email us info@xabber.com, we'll try to work something out.

gonter commented 5 years ago

Similar problem here, my Samsung DuoS2 (GT-S7582) crashes when trying to check messages since I upgraded to Xabber 2.6.2 (588). Previously, with Xabber 2.6.x (probably 569) everything was fine. Of course, since this is a very old mobile device, Samsung did not push any updates for me. The device is stuck at Android 4.2.2.

I already uninstalled and reinstalled this version (Xabber 2.6.2 (588)) and tried Xabber Beta which appears to be the same version number.

Where can I find the APK for version 2.6 (569) ?

regards and thanks for an otherwise fine applications which I recommend regulary.

GG

gonter commented 5 years ago

As a (temporary?) work around, I switched to the pix-art.de xmpp client [1]

Str4tocaster commented 5 years ago

@gonter Hello. Your issue is not the same. I created separate issue for you and also fixed it. Please, check it in https://github.com/redsolution/xabber-android/issues/871

Str4tocaster commented 5 years ago

@nicolaydammer Hello. I sent you invitation to beta version of Xabber. Please, install this version and reproduce issue. It will help us to fix issue.

nicolaydammer commented 5 years ago

I've seen your invite i will install that version and see if it happens again, it is not a consistent problem, but i will give it a week or 2 and see if it comes back.

Op di 12 mrt. 2019 om 13:44 schreef Valeriy Miller <notifications@github.com

:

@nicolaydammer https://github.com/nicolaydammer Hello. I sent you invitation to beta version of Xabber. Please, install this version and reproduce issue. It will help us to fix issue.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/redsolution/xabber-android/issues/868#issuecomment-471984723, or mute the thread https://github.com/notifications/unsubscribe-auth/AmyFl9JKjm62LA-gIw_cOLMcTdJtogPfks5vV6EagaJpZM4bTPLv .

gec100 commented 5 years ago

Hi i have the same issue (crashing as soon the acc is loged in) but i think it started when I added invite only conference.

Str4tocaster commented 5 years ago

@gec100 Hello. Please specify version of Xabber and android that you use? And also locale of your system.

gec100 commented 5 years ago

Hi @Str4tocaster . Latest live and Beta version of Xabber available through Playstore on Samsung S8 Android 8.0. I'm using English as display language and Croatian for typing. Not sure if that is answer to your question.

gec100 commented 5 years ago

seams the problem is gone after upgrading android to 9.0

nicolaydammer commented 5 years ago

Got the problem again on xabber beta, I guess there is a auto bug report system in it? Seems to happen when I am also logged in on pidgin on my desktop. Maybe that is conflicting.

nicolaydammer commented 5 years ago

Also can't change profile settings, stuck on trying to save it.

Str4tocaster commented 5 years ago

@nicolaydammer There is a new version of Xabber Beta available for you in Crashlytics. Check it please.

nicolaydammer commented 5 years ago

That new version solved a lot of problems, will see what happens coming days

nicolaydammer commented 5 years ago

@Str4tocaster same problem still exists while my pidgin is also running on my pc. Think it's recreatable by turning on xabber on the phone, then also a pc with pidgin, receive a couple of messages, turn the xabber on the phone off and close the app then fire up xabber again and turn on the account then it crashes for me. also when exiting pidgin on the pc and starting xabber again it wont crash. think it has something to do with being online on 2 diffrent places at the same time.

Str4tocaster commented 5 years ago

@nicolaydammer I see your crashes in crashlytics, but it looks like not related with your pidgin client. Are you sure that it is not coincidence?

nicolaydammer commented 5 years ago

@Str4tocaster i am able to recreate it that way, i cant look behind the scene sadly

nicolaydammer commented 5 years ago

@Str4tocaster so about those crashes, it's still not fixed after all this time, any idea why its still crashing?