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refiner-io / mobile-sdk-ios

iOS SDK for Refiner in-app surveys
https://refiner.io
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Fatal Exception: UIApplicationInvalidInterfaceOrientation #18

Open jacssa opened 1 week ago

jacssa commented 1 week ago

Hey,

We are facing a crash with the following description: Supported orientations has no common orientation with the application, and [RefinerSDK.WebViewController shouldAutorotate] is returning YES

So far we can test, this is happening when the device is oriented in landscape mode, so when the refiner survey appears, it crashes because our App is set to only have profile mode oriented.

Kindly inform us of any updates made to the SDK regarding this matter.

Here is the log: Screenshot 2024-10-16 at 16 09 59

tekinalper commented 3 days ago

Hi @jacssa, thanks for letting us know about the issue. We have planned a fix for this, I'll inform you after releasing the new version.

tekinalper commented 2 days ago

@jacssa Could you please try version 1.5.3 and let us know if everything is fine and crash is fixed?

jacssa commented 1 hour ago

@jacssa Could you please try version 1.5.3 and let us know if everything is fine and crash is fixed?

I will try it and give you the feedback here, thank you, @tekinalper!