Document Reader Exception - No internet

regulaforensics / DocumentReader-Android

Android Framework for reading and validation of identification documents

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Document Reader Exception - No internet #38

Closed micocw closed 2 months ago

micocw commented 2 years ago

Hello, I have a problem with This SDK as my app - when Initalizing - shows no internet. But I am connected to the internet.

Can you please help to solve it? Or advice how to make it working in offline mode.

Thanks, M.

syakimchik commented 2 years ago

Hello @micocw, Please, make sure that your manifest contains next permission:

<uses-permission android:name="android.permission.INTERNET" />

micocw commented 2 years ago

It is there. I am using the software from github (DocumentReader-Kotlin). It is strange but it was working ok 2 days ago without any issues.

syakimchik commented 2 years ago

hi @micocw, we have identified the issue. This error returns when your license is expired. please, contact us at support@regulaforensics.com

The description of the error will be fixed in the next release.

voprokudin commented 2 years ago

Hi @syakimchik I've just created demo license and downloaded regula.license file. When trying to launch your sample DocumentReader-Kotlin app the exception appears.

vyakimchik commented 2 months ago

Hi @micocw, @voprokudin,

Have the issue been solved? Can we close the ticket? If not, could you please try to reproduce the issue on the latest release version that is 7.2? If the issue still happens, please let us know.