remotestorage / website

The official remoteStorage website
https://remotestorage.io
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Still don't understand what this thing is #32

Closed rugk closed 4 years ago

rugk commented 6 years ago

What I understand:

What I do not understand:

It may miss:

rugk commented 6 years ago

BTW your forums are broken. I wanted to post it there, but I still did not got the sign-up mail.

raucao commented 6 years ago

Thanks for opening this issue. It seems we need to improve the explanations on the website.

BTW your forums are broken. I wanted to post it there, but I still did not got the sign-up mail.

I just checked the mailserver logs, and there's only one signup attempt today. I won't post the email address for privacy reasons (although it seems to be a throwaway account). According to the logs it sent out the confirmation email, but that was marked as spam (perhaps automatically), so the second attempt failed with "Not delivering to a user who marked your messages as spam". It's using Mailgun to send the emails, which is usually rather solid. Perhaps you could check your spam folder, and potentially unmark it?

raucao commented 6 years ago

Let us know if you want to transfer the request to the forums, so it's easier for other newcomers to find it, or if you want someone to explain it here. I guess this would be the best place to put it: https://community.remotestorage.io/c/getting-started

rugk commented 6 years ago

Mail begins with 91, no spam, just a redirect provider to anonymize your mail.

raucao commented 6 years ago

Yes, that's the one for which I described the mail server logs. Please read my description again. It's not that it thinks it's a spam email address, it shows that either your client or the mailserver of that address marked the confirmation mail as spam.

Our mail server doesn't retry sending emails after the receiving side has marked an earlier mail as spam.

rugk commented 6 years ago

Never had any problem with them, do you support greylisting?

raucao commented 6 years ago

Could you confirm that your server and/or client didn't mark any of our emails as spam, please? I'm not an expert with email things, but that's what the logs show:

rs-email-logs

rugk commented 6 years ago

It's not my own server, but I see nothing marked as spam there. I can contract the provider company though…

raucao commented 6 years ago

That would be helpful, thanks!

rugk commented 6 years ago

Let us know if you want to transfer the request to the forums,

I don't care. Do whatever you think would be the (more) appropriate place.

raucao commented 6 years ago

Well if you don't have a forums account, you cannot put it there and/or reply to anything. That's why I'm trying to solve the issue with the confirmation emails.

rugk commented 6 years ago

I've dropped them mail.

rugk commented 6 years ago

So they've replied and said they made changes to that thing. I triggered the mail again… let's see…

thornjad commented 6 years ago

@rugk did you get the confirmation email issue sorted out?

rugk commented 5 years ago

So tried to sign-up, still get no mail.

raucao commented 5 years ago

Could you please use a different email address? Our email provider is preventing us from sending to an address that previously reported our email as spam.

I found out how to delete complaints from the account and re-send the email. There you go.

raucao commented 5 years ago

@thornjad Do you have trouble signing up? I don't see any recent delivery issues other than the one @rugk ran into again just today.

thornjad commented 5 years ago

No no, I haven't had any problems, I'm just out reviving stale issues