MergeIdenticalTickets - Add as a note

reneeb / opm-MergeIdenticalTickets

3 stars 1 forks source link

MergeIdenticalTickets - Add as a note #1

Closed ghost closed 9 years ago

ghost commented 9 years ago

Hello

Now we have a filter that merge identical tickets. The problem is that everytime when he merge a ticket he create a new one. It is possible to add a identical ticket as a note? So that we have 1 ticket with for example 5 notes? They check the sender and subject. If they are similar they will merge.

reneeb commented 9 years ago

done with commit dff62295a22e3ef7cb9466a5dd7d7f7d24ee8858