Installation error in Zotero 5.0.85 running on Ubuntu 19.10

[llukedevlin]

Error message: Add-on installation Failed: the addo-on "Zotero Better Bib(La)Tex" could not be installed. It may be incompatible with this version of Zotero".

Debug output:

1586185892753 addons.xpi WARN Add-on better-bibtex@iris-advies.com is not compatible with application version.

1586185893678 addons.update-checker WARN Request failed: https://github.com/retorquere/zotero-better-bibtex/releases/download/update.rdf/update.rdf - 404: Not Found

version => 5.0.85, platform => Linux x86_64, oscpu => Linux x86_64, locale => en-GB, appName => Zotero, appVersion => 5.0.85, extensions => Zotero LibreOffice Integration (5.0.22.SA.5.0.85, extension)

[retorquere]

Can you upload the extension you have downloaded somewhere that I could access it? Maybe something like

curl -F'file=@zotero-better-bibtex.xpi' https://0x0.st

[llukedevlin]

No problem, here it is: https://0x0.st/iuUz.xpi

[retorquere]

I can install that file on Mac Zotero just fine, and I know it should work on Linux because that's what Travis uses for its tests. I've b0rked my wired network so I can't currently reach my own Linux desktop, but I'll see if I can fix that tomorrow.

[retorquere]

I just found the discussion at https://forums.zotero.org/discussion/comment/352776 -- that's really important information, because there may be something wrong with the profile rather than with BBT. Before I go through the effort of replicating the problem, can you test whether you can replicate it on your own system in a clean profile? If that works, there's nothing I can do, then it's a Zotero issue/profile issue.

[llukedevlin]

Thank you for finding that information. I deleted the old profile and tried a clean profile, and can confirm that it installs correctly now, so the profile was wrong somehow. Thanks.

[github-actions[bot]]

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.