github-actions[bot]
commented
2 years ago It looks like you did not upload an support log. The support log is important; it gives @retorquere your current BBT settings and a copy of the problematic reference as a test case so he can best replicate your problem. Without it, @retorquere is effectively blind. Support logs are useful for both analysis and for enhancement requests; in the case of export enhancements, @retorquere needs the copy of the references you have in mind.
If you did try to submit a support log, but the ID looked like D<number>, that is a Zotero debug report, which @retorquere cannot access. Please re-submit a BBT debug log by one of the methods below. BBT support log IDs end in -apse or -euc. Support logs that include sample references will end in -refs-apse or -refs-euc; these are the type @retorquere needs for diagnos.
This request is much more likely than not to apply to you, too, even if you think it unlikely, and even if it does not, there's no harm in sending a debug log that turns out to be unnecessary. @retorquere will usually just end up saying "please send a debug log first". Let's just skip over the unnecesary delay this entails. Sending a debug log is very easy, depending on your situation, follow one of these procedures:
-
If your issue relates to how BBT behaves around a specific reference(s), such as citekey generation or export, select at least one of the problematic reference(s), right-click it, and submit an BBT support log from that popup menu. If the problem is with export, please do include a sample of what you see exported, and what you expected to see exported for these references, either by pasting it in a comment here (if it is small) or attaching it as a
.txtfile (if it's large). These logs will have an ID that ends in-refs-apseor-refs-euc. -
If the issue does not relate to references and is of a more general nature, generate an support log by restarting Zotero with debugging enabled (
Help->Debug Output Logging->Restart with logging enabled), reproducing your problem, and selectingSend Better BibTeX debug report...from the help menu.
Once done, you will see a support log ID in red. Please post that support log id in an issue comment here.
Thank you!
hugh-allan
maikol-solis
hnguyen19
retorquere
sersorrel
Since updating Zotero and BBT, I no longer have a column with citation keys when looking at my library. I used to have this ever since starting to use Zotero a couple of years ago, and have got used to identifying entries and searching etc based on citation keys, but now I can only see cite keys when an item is selected.
In the screenshot below, cite keys used to be in a column where the red circle is.
Is there a simple checkbox I'm missing like "show cite keys in library view" or something?