retorquere / zotero-better-bibtex

Make Zotero effective for us LaTeX holdouts
https://retorque.re/zotero-better-bibtex/
MIT License
5.4k stars 289 forks source link

Export items never stops #3011

Closed mndldm closed 1 month ago

mndldm commented 1 month ago

Debug log ID

NZPD6QDL-refs-apse/6.7.238-7

What happened?

after selecting export collection as better bibtex, the exporting never stops. Screenshot 2024-10-02 092425

github-actions[bot] commented 1 month ago

Hello @mndldm,

@retorquere is ready to assist you with Better BibTeX. In order to do so efficiently, a debug log is generally required. The information it containst is key to him understanding, replicating, and resolving your issue.

Here’s how you can share your debug log:

  1. If your issue involves specific references, citekey generation, or exports, right-click on the relevant item(s) and select "Better BibTeX -> Submit Better BibTeX debug log" from the menu.
  2. For issues where items do not play a role, follow these steps:
    • Restart Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled).
    • Reproduce the problem.
    • Choose "Send Better BibTeX debug report..." from the help menu.

After these steps, you will receive debug ID displayed in red. Please share this ID with @retorquere in this issue thread. If your query is about an export, include both the actually exported result and your expected/desired outcome.

Sharing your debug log gives @retorquere a view of your Better BibTeX configuration and the elements contributing to the issue. This helps him address your concerns more efficiently.

Thank you.

PS: If the Debug Log menu is not available, or if it fails to send the debug log, you can use the option under “Help” > “Send debug log to file.io”.

retorquere commented 1 month ago

please upgrade to 6.7.240 first

github-actions[bot] commented 1 month ago

Thanks for the feedback! Just so you know, GitHub doesn't let me control who can close issues, and @retorquere likes to leave bug reports and enhancements open as a nudge to merge them into the next release.