retrospy / RetroSpy

Live controller viewer for Nintendo consoles as well as many other retro consoles and computers. Includes viewer application for Windows, and Arduino sketch for hardware interface.
https://retro-spy.com
GNU General Public License v3.0
145 stars 22 forks source link

RetroSpy crashes immediately #205

Closed CommonPuffin closed 2 years ago

CommonPuffin commented 3 years ago

Hello. I'm trying to use RetroSpy to display my inputs on streaming. It worked (likely) fine on the Beaglebone side, but I had a problem on the PC side. I downloaded the latest version of RetroSpy-Setup.exe and completed the installation without error. But when I try to run RetroSpy, I get a pop-up message that says "RetroSpy has stopped working" "A problem caused the program to stop working correctly. Please close the program.".

What I have tried is to

and unfortunately, none of them worked. Am I doing something wrong?


Edition Windows 10 Pro Version 21H1 OS Build 19043.1348 Experience Windows Feature Experience Pack 120.2212.3920.0

crash_event.txt (Roughly translated because it was not in English)

zoggins commented 3 years ago

I will take a look


From: CommonPuffin @.***> Sent: Saturday, November 13, 2021 16:34 To: retrospy/RetroSpy Cc: Subscribed Subject: [retrospy/RetroSpy] RetroSpy crashes immediately (Issue #205)

Hello. I'm trying to use RetroSpy to display my inputs on streaming. It worked (likely) fine on the Beaglebone side, but I had a problem on the PC side. I downloaded the latest version of RetroSpy-Setup.exe and completed the installation without error. But when I try to run RetroSpy, I get a pop-up message that says "RetroSpy has stopped working" "A problem caused the program to stop working correctly. Please close the program.".

What I have tried is to

and unfortunately, none of them worked. Am I doing something wrong?


Edition Windows 10 Pro Version 21H1 OS Build 19043.1348 Experience Windows Feature Experience Pack 120.2212.3920.0

crash_event.txt (Roughly translated because it was not in English)https://github.com/retrospy/RetroSpy/files/7532952/crash_event.txt

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHubhttps://github.com/retrospy/RetroSpy/issues/205, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AE2CEVTYMCXQVELTBQQ4ZRLUL372HANCNFSM5H7GYWNA.

zoggins commented 3 years ago

Do you have ActiveX installed? Should be, but it looks like the ActiveX stuff that makes keyboard/mouse spying possible is crashing. I will look into what would make that crash. In the mean time I will put together a build that skips those readers, assuming you don’t need it.

From: CommonPuffin @.> Sent: Saturday, November 13, 2021 4:35 PM To: retrospy/RetroSpy @.> Cc: Subscribed @.***> Subject: [retrospy/RetroSpy] RetroSpy crashes immediately (Issue #205)

Hello. I'm trying to use RetroSpy to display my inputs on streaming. It worked (likely) fine on the Beaglebone side, but I had a problem on the PC side. I downloaded the latest version of RetroSpy-Setup.exe and completed the installation without error. But when I try to run RetroSpy, I get a pop-up message that says "RetroSpy has stopped working" "A problem caused the program to stop working correctly. Please close the program.".

What I have tried is to

and unfortunately, none of them worked. Am I doing something wrong?


Edition Windows 10 Pro Version 21H1 OS Build 19043.1348 Experience Windows Feature Experience Pack 120.2212.3920.0

crash_event.txt (Roughly translated because it was not in English)https://github.com/retrospy/RetroSpy/files/7532952/crash_event.txt

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHubhttps://github.com/retrospy/RetroSpy/issues/205, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AE2CEVTYMCXQVELTBQQ4ZRLUL372HANCNFSM5H7GYWNA.

CommonPuffin commented 3 years ago

Thank you for the prompt response. Strange, I don't remember changing any of my ActiveX settings... Is there anything I can do on my side?

40wattrange commented 3 years ago

Not sure if you have the same issue as me, but mine was crashing. I found that if you have a skin that is configured to use multiple types, and one of the types is generic, it will crash the program immediately.

zoggins commented 2 years ago

Try this release. It will bring up an error message instead of just crashing. Let me know what the message is.

https://github.com/retrospy/RetroSpy/releases/tag/diag1

CommonPuffin commented 2 years ago

Hi, sorry for the late reply. I just installed and ran the customized retrospy, and oddly enough, the program launched without any problems. I am a bit confused because I have turned off automatic Windows updates a few years ago, I haven't installed or uninstalled any other software, and I haven't even touched my Windows in the past few days. I can't vouch for the correctness of this, but the reason that comes to mind as to why the problem has been resolved is the automatic update of the security software database. As I understand it, this is the only factor on my PC that can change over time. If it was really caused by the security software, the function to block keyloggers may have prevented the program from starting. For people who have the same problem as me, changing the settings of the security software to trust the program, or temporarily turning off the protection may help. Thank you for your concern.