skwp
commented
8 years ago These are old orders from november so there may be an old bug that is no longer relevant but these are stuck in the retry queue
Closed skwp closed 8 years ago
skwp
commented
8 years ago These are old orders from november so there may be an old bug that is no longer relevant but these are stuck in the retry queue
Possible bug seen in customer log. Customer says orders are not syncing. Reverb returns a single "buyer_name" field on the order which contains both the first name and last name, such as: "John Doe"
The error in the log seems to indicate that the name was processed incorrectly as a middle name?
2016-02-01T19:36:27+00:00 DEBUG (7): Error creating Reverb Order 736779: While validating a quote address for a Reverb Order Sync, the address failed validation. The address's serialized data was: a:24:{s:12:"address_type";s:7:"billing";s:8:"quote_id";N;s:6:"vat_id";N;s:12:"vat_is_valid";N;s:14:"vat_request_id";N;s:16:"vat_request_date";N;s:19:"vat_request_success";N;s:19:"customer_address_id";N;s:11:"customer_id";N;s:6:"prefix";N;s:9:"firstname";s:6:"John";s:10:"middlename";s:7:"doe";s:8:"lastname";s:0:"";s:6:"suffix";N;s:7:"company";N;s:6:"street";s:13:"1234 4th st w";s:4:"city";s:12:"Lehigh Acres";s:6:"region";s:7:"Florida";s:9:"region_id";i:18;s:8:"postcode";s:5:"33971";s:10:"country_id";s:2:"US";s:9:"telephone";s:16:"+1 (239) 1231234";s:3:"fax";N;s:20:"save_in_address_book";i:0;}. The error message was: Please enter the last name.