Open GoogleCodeExporter opened 8 years ago
Hi Dave! The only thing we can do now is access the database itself to
establish a new password manually.
Are you comfortable doing that or do you want me to help you?
Original comment by i...@subwaydesign.com.ar
on 5 Feb 2014 at 5:35
Thank you very much for the quick reply! I have access to the database so if
you tell me the specs for storing the password (which table, etc.) I should be
able to handle it.
I guess the greater question though is whether there's a problem with the email
sending functionality. Is there a way to troubleshoot that once I'm logged in?
Original comment by davesto...@gmail.com
on 5 Feb 2014 at 7:08
Well, as another user found out, the authentication option is missing right now.
Maybe your server requeres it and that's why it won't send any emails?
I have already added it and a new patched release will be up soon.
Also, how about the error logs on the server? Can you get any info from there?
Original comment by i...@subwaydesign.com.ar
on 6 Feb 2014 at 5:23
Haven't been able to access the error logs.
Do you have an ETA on the new patched release?
Original comment by davesto...@gmail.com
on 14 Mar 2014 at 2:02
Can you try this pre-release version please?
http://subwaydesign.com.ar/clients/download.php?id=378&token=gN8tYPEadElzSJ9OTdn
F0aPh2VwBMIkT
Original comment by i...@subwaydesign.com.ar
on 14 Mar 2014 at 3:03
Finally got around to installing your pre-release version, after completely
deleting our old installation as well as dropping all the database tables from
the old install.
So far so good, except for the email configuration. I'm working with our
network administrator to figure out what settings to use, but I'm at least able
to log in and get to the email settings page.
Original comment by davesto...@gmail.com
on 15 Apr 2014 at 4:49
UPDATE...
We have tried a number of email configuration settings which should work -- we
are able to send mail from another application on our server -- but ProjectSend
(pre-release version) continues to be unable to send mail.
Is there any way we can debug the email process, maybe get a specific error
code/message??
Original comment by davesto...@gmail.com
on 17 Apr 2014 at 5:48
has this issue been resolved somehow? I have the same problem.
upgraded to r514 and now i cant login and the email to reset password will not
send.
please help
Original comment by travist...@gmail.com
on 7 Jan 2015 at 5:11
I actually did finally get it working for us. See my post here:
https://code.google.com/p/clients-oriented-ftp/issues/detail?id=508&can=4
Original comment by davesto...@gmail.com
on 7 Jan 2015 at 5:21
Original issue reported on code.google.com by
davesto...@gmail.com
on 5 Feb 2014 at 3:56