ribbons / RadioDownloader

An easy to use application for managing podcast subscriptions and downloads.
https://nerdoftheherd.com/tools/radiodld/
GNU General Public License v3.0
15 stars 11 forks source link

Resolved a crash when attempting to clean up downloads from a non-existent path. #165

Closed ribbons closed 11 years ago

ribbons commented 11 years ago

Original report from Fred B at 13:37:07 on 2011-11-25

I have had to restart the Radio downloader program after starting the running of the cleanup option several times, there were about 40 episodes that I store on a NAS that I needed to delete and it took several attempts to eventually delete them all. has this been a reported bug before? Thanks Fred


Imported from Bug 579 in the NerdoftheHerd.com Bugzilla.

ribbons commented 11 years ago

Original comment from Matt Robinson at 13:40:48 on 2011-11-25

Could you use the option to report the error and then update this bug with a report ID?

ribbons commented 11 years ago

Original comment from Fred B at 13:52:50 on 2011-11-25

Sorry Matt, I dont quite follow where you mean "use the option to report the error"

ribbons commented 11 years ago

Original comment from Matt Robinson at 14:57:42 on 2011-11-25

Sorry Matt, I dont quite follow where you mean "use the option to report the error"

When Radio Downloader crashes, it shows a dialog giving you the option to 'Send Error Report' - if you pick that it will then send a report, and (all being well) show a message informing you that your report was sent successfully and giving the report number.

ribbons commented 11 years ago

Original comment from Fred B at 13:50:55 on 2011-11-26

I see now that the application doesn't crash but minimises to the task bar amd so therefore doesn't give you the alert that you state. sorry about the confusion. I guess not a bug but a confusing action. Fred

ribbons commented 11 years ago

Original comment from Matt Robinson at 16:58:03 on 2011-11-26

I see now that the application doesn't crash but minimises to the task bar amd so therefore doesn't give you the alert that you state. sorry about the confusion. I guess not a bug but a confusing action.

Sorry, I'm slightly struggling to understand your report. Could you describe the sequence of actions you are performing, what the application does, and what behaviour you'd expect to see instead?

Also, what version of Windows are you running?

ribbons commented 11 years ago

Original comment from johnafirth@gmail.com at 02:36:30 on 2011-12-14

I had it crash today whilst cleaning up, error number 27385.

ribbons commented 11 years ago

Original comment from Matt Robinson at 20:07:06 on 2011-12-21

I had it crash today whilst cleaning up, error number 27385.

Is your F: drive a mapped network drive, and is the crash repeatable?

ribbons commented 11 years ago

Original comment from johnafirth@gmail.com at 01:54:40 on 2011-12-24

I had it crash today whilst cleaning up, error number 27385.

Is your F: drive a mapped network drive, and is the crash repeatable?

F: drive is my external hard drive. Well, the drive letter changes, but it's the same drive. Tried it again today, and it worked fine.

ribbons commented 11 years ago

Original comment from Matt Robinson at 20:04:07 on 2012-02-10

These crashes were caused when attempting to clean up downloads and their audio files when part or all of the path to the audio file no-longer existed (e.g. a removable drive was missing or had a different letter, or a network share was not available).

Resolved in 107571f - the application will now also prompt if a drive or share is not present (in the same way it does when cleaning up orphaned downloads) to give the user the opportunity to cancel the clean up and perform it again later when it is available.