Closed ribbons closed 10 years ago
Original comment from Matt Robinson at 17:23:25 on 2012-11-17
I've checked out your error report and unfortunately it looks like your Radio Downloader database has become corrupted.
It may be possible to recover at least some of the data, are you a fairly technical sort that could run a few commands against your database, or would you like me to bash something together that you can run more easily?
Aside from fixing your database, Radio Downloader should actually report this as a sensible error message and direct you to a page offering assistance, so have re-purposed this bug as such.
Original comment from Howard at 10:27:58 on 2012-11-19
Matt,
Thanks for this.
Not sure on the database stuff - happy to give it a go. I did remove and reinstall the program but that seems to have no effect.
Advice gratefully received
Howard
Original comment from Matt Robinson at 21:00:34 on 2012-11-19
I've quickly bashed something together - not sure how well it will work. It should move your existing database out of the way and attempt to recover the data from it into a new database.
http://www.nerdoftheherd.com/tools/radiodld/downloads/recoverdb.exe
Please let me know what output it produces and what the result is.
Original comment from Howard at 11:48:42 on 2012-11-20
Matt
Really appreciate the work you are putting in here. I will download it and give it a try.
Howard
Original comment from Matt Robinson at 18:58:17 on 2012-11-26
Really appreciate the work you are putting in here. I will download it and give it a try.
Have you had a chance to give this a try?
Original comment from Matt Robinson at 19:52:12 on 2012-11-27
Glad that did the trick - did you lose any / all of your downloads, subscriptions, favourites or settings?
Original comment from Howard at 22:29:38 on 2012-11-26
Matt,
Yes sorry tried to reply earlier - it obviously didnt post! It worked a treat - instantly - and service have now resumed. Very grateful for all you hard work
Howard
Original comment from Matt Robinson at 19:59:26 on 2012-11-28
Worked a treat - don't seem to have lost any of my downloads at all! so many thanks once again - it was very straightforward
Great - okay, will add a link to that utility from the help page I'll be creating for users with a corrupt database.
Original report from Howard at 15:56:58 on 2012-11-16
Hi and thanks for this awesome program - which I totally love!
Having a problem where the new version has stopped downloading. It comes up with error report 37818 when i try to resubscribe to my favorite show and simply shuts down after error reporting.
Running windows XP
Be grateful for any support
Thanks
Howard
Imported from Bug 729 in the NerdoftheHerd.com Bugzilla.