ridwanskaterock / cicool

Cicool is a multifunctional application that is used to facilitate your work in creating a system, CMS, E-Comerce and others
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Database connection error during installation #517

Open Luchinaguirre opened 2 years ago

Luchinaguirre commented 2 years ago

Hello. I'm running the CICOOL installation wizard, but it can't connect to the database, it says it can't read, and I've checked the username, database and password in detail.

What can be happening? I share the photo

image

ridwanskaterock commented 2 years ago

Can you check the connection user password port and etc is right ? Because that's error message from mysql

Pada tanggal Sen, 8 Agu 2022 04.17, Luchinaguirre @.***> menulis:

Hello. I'm running the CICOOL installation wizard, but it can't connect to the database, it says it can't read, and I've checked the username, database and password in detail.

What can be happening? I share the photo

[image: image] https://user-images.githubusercontent.com/102544567/183311252-ef76fca0-c871-4228-aa7d-789bda1a32db.png

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACGXJLJOER4MJU5ND4Z7YEDVYARVBANCNFSM553CRUZQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Luchinaguirre commented 2 years ago

Hello. Yes, I have reviewed in detail the user and the elements they request.

Please, can you validate directly? the url is: crm.chapterjobs.com/cicool

User: chapterj_Cicool1 Database: chapterj_UserCicool Password: @.***!# Port: 3306

Look this image.  Thanks for your kind help

En domingo, 7 de agosto de 2022, 22:59:16 GMT-5, Muhamad Ridwan ***@***.***> escribió:  

Can you check the connection user password port and etc is right ? Because that's error message from mysql

Pada tanggal Sen, 8 Agu 2022 04.17, Luchinaguirre @.***> menulis:

Hello. I'm running the CICOOL installation wizard, but it can't connect to the database, it says it can't read, and I've checked the username, database and password in detail.

What can be happening? I share the photo

[image: image] https://user-images.githubusercontent.com/102544567/183311252-ef76fca0-c871-4228-aa7d-789bda1a32db.png

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACGXJLJOER4MJU5ND4Z7YEDVYARVBANCNFSM553CRUZQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>

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ridwanskaterock commented 2 years ago

Can you share your ftp deails To my email @.***

Thanks

Pada tanggal Sen, 8 Agu 2022 19.36, Luchinaguirre @.***> menulis:

Hello. Yes, I have reviewed in detail the user and the elements they request.

Please, can you validate directly? the url is: crm.chapterjobs.com/cicool

User: chapterj_Cicool1 Database: chapterj_UserCicool Password: @.***!# Port: 3306

Look this image. Thanks for your kind help

En domingo, 7 de agosto de 2022, 22:59:16 GMT-5, Muhamad Ridwan @.***> escribió:

Can you check the connection user password port and etc is right ? Because that's error message from mysql

Pada tanggal Sen, 8 Agu 2022 04.17, Luchinaguirre @.***> menulis:

Hello. I'm running the CICOOL installation wizard, but it can't connect to the database, it says it can't read, and I've checked the username, database and password in detail.

What can be happening? I share the photo

[image: image] < https://user-images.githubusercontent.com/102544567/183311252-ef76fca0-c871-4228-aa7d-789bda1a32db.png

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517, or unsubscribe < https://github.com/notifications/unsubscribe-auth/ACGXJLJOER4MJU5ND4Z7YEDVYARVBANCNFSM553CRUZQ

. You are receiving this because you are subscribed to this thread.Message ID: @.***>

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Luchinaguirre commented 2 years ago

Hello, share you FTP details: User: @.*** password: GBZ9fx.cs2SK host: crm.chapterjobs.com

En lunes, 8 de agosto de 2022, 08:15:26 GMT-5, Muhamad Ridwan ***@***.***> escribió:  

Can you share your ftp deails To my email @.***

Thanks

Pada tanggal Sen, 8 Agu 2022 19.36, Luchinaguirre @.***> menulis:

Hello. Yes, I have reviewed in detail the user and the elements they request.

Please, can you validate directly? the url is: crm.chapterjobs.com/cicool

User: chapterj_Cicool1 Database: chapterj_UserCicool Password: @.***!# Port: 3306

Look this image. Thanks for your kind help

En domingo, 7 de agosto de 2022, 22:59:16 GMT-5, Muhamad Ridwan @.***> escribió:

Can you check the connection user password port and etc is right ? Because that's error message from mysql

Pada tanggal Sen, 8 Agu 2022 04.17, Luchinaguirre @.***> menulis:

Hello. I'm running the CICOOL installation wizard, but it can't connect to the database, it says it can't read, and I've checked the username, database and password in detail.

What can be happening? I share the photo

[image: image] < https://user-images.githubusercontent.com/102544567/183311252-ef76fca0-c871-4228-aa7d-789bda1a32db.png

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517, or unsubscribe < https://github.com/notifications/unsubscribe-auth/ACGXJLJOER4MJU5ND4Z7YEDVYARVBANCNFSM553CRUZQ

. You are receiving this because you are subscribed to this thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517#issuecomment-1208072217, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACGXJLOEOMZPKDNA63KC74TVYD5NVANCNFSM553CRUZQ . You are receiving this because you commented.Message ID: @.***>

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ridwanskaterock commented 2 years ago

seems is sensored from github can you share to my email ridwanskaterocks[at]gmail[dot]com image

Luchinaguirre commented 2 years ago

Hello, i was send you detail of FTP acount 

Enviado desde Yahoo Mail para Android

El lun, 8 de ago. de 2022 a la(s) 8:59 p. m., Muhamad @.***> escribió:

seems is sensored from github can you share to my email ridwanskaterocks[at]gmail[dot]com

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

ridwanskaterock commented 2 years ago

Ok i will check Thanks

ridwanskaterock commented 2 years ago

can you send database detail also ? image

Luchinaguirre commented 2 years ago

Hello. Yes, I have reviewed in detail the user and the elements they request. Please, can you validate directly? the url is: crm.chapterjobs.com/cicool User: chapterj_Cicool1Database:chapterj_UserCicoolPassword: @.***!#Port: 3306

Enviado desde Yahoo Mail para Android

El lun, 8 de ago. de 2022 a la(s) 10:26 p. m., Muhamad @.***> escribió:

can you send database detail also ?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

ridwanskaterock commented 2 years ago

please send to my email is sensored for password by github thanks

Luchinaguirre commented 2 years ago

OK, was send you tej información about database

Enviado desde Yahoo Mail para Android

El lun, 8 de ago. de 2022 a la(s) 10:30 p. m., Muhamad @.***> escribió:

please send to my email is sensored for password by github thanks

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

ridwanskaterock commented 2 years ago

can you check again for your credential seems is not valid

image http://crm.chapterjobs.com/cicool/connection.php image

you can check at this file

image

Thanks

Luchinaguirre commented 2 years ago

Hi how are you? A while ago I sent to your email the information to access the hosting and be able to check what may be happening, if you received the information?

Enviado desde Yahoo Mail para Android

El mar, 9 de ago. de 2022 a la(s) 6:53 a. m., Muhamad @.***> escribió:

can you check again for your credential seems is not valid

http://crm.chapterjobs.com/cicool/connection.php

you can check at this file

Thanks

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

ridwanskaterock commented 2 years ago

Hi yes you can check at this file and you can try to make simple connection ini this file http://crm.chapterjobs.com/cicool/connection.php seems your credential is wrong or access denied

access denied seems you need to assign mysql database to this user

you can do it own your hosting

Thanks

Luchinaguirre commented 2 years ago

Hello. Ok, I have already made the connection between the user and the database, I attach the image. 

But when I write the same values ​​in the wizard it shows me an error. I think there must be an additional problem, can you please check?

En martes, 9 de agosto de 2022, 23:04:12 GMT-5, Muhamad Ridwan ***@***.***> escribió:  

Hi yes you can check at this file and you can try to make simple connection ini this file http://crm.chapterjobs.com/cicool/connection.php seems your credential is wrong or access denied

access denied seems you need to assign mysql database to this user

you can do it own your hosting

Thanks

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

Luchinaguirre commented 2 years ago

Hello. I have a doubt, can you help me please. If the connection between the user and the database can already be established, configured in the file:

http://crm.chapterjobs.com/cicool/connection.php

is it necessary to continue with the wizard? could i access it another way?

En martes, 9 de agosto de 2022, 23:04:12 GMT-5, Muhamad Ridwan ***@***.***> escribió:  

Hi yes you can check at this file and you can try to make simple connection ini this file http://crm.chapterjobs.com/cicool/connection.php seems your credential is wrong or access denied

access denied seems you need to assign mysql database to this user

you can do it own your hosting

Thanks

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

ridwanskaterock commented 2 years ago

Hi ok i will make check

On Wed, Aug 10, 2022 at 11:36 PM Luchinaguirre @.***> wrote:

Hello. I have a doubt, can you help me please. If the connection between the user and the database can already be established, configured in the file:

http://crm.chapterjobs.com/cicool/connection.php

is it necessary to continue with the wizard? could i access it another way?

En martes, 9 de agosto de 2022, 23:04:12 GMT-5, Muhamad Ridwan @.***> escribió:

Hi yes you can check at this file and you can try to make simple connection ini this file http://crm.chapterjobs.com/cicool/connection.php seems your credential is wrong or access denied

access denied seems you need to assign mysql database to this user

you can do it own your hosting

Thanks

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

— Reply to this email directly, view it on GitHub https://github.com/ridwanskaterock/cicool/issues/517#issuecomment-1211519868, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACGXJLIDXJFMUY5IYVYRDALVYRYMLANCNFSM553CRUZQ . You are receiving this because you commented.Message ID: @.***>

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