Closed BuyMyMojo closed 1 year ago
Did you check if all the drivers are up to date? AMD chipset, Intel driver etc.
The GPU is visible in the device manager?
AMD Smart Access Memory is enabled? (Resizable BAR)
https://www.techarp.com/computer/guide-smart-access-memory/
Which mainboard are you using is the Smart Access Memory in BIOS available? You can use CPU-Z to check the BIOS version and mainboard manufacturer.
I found the issue, with the latest GPU drivers something can cause the GPU's encoder to just be inaccessible until a reboot which was the case.
I don't entirely know what causes this issue on the A770 yet but hopefully it will be fixed in a future driver update
I was trying to run an AV1 encode and got this error:
so I tried again with
--disable-d3d
which gave me this error:AV1 encoding is not supported on current platform.
So finally I ran
QSVEncC64 --check-environment
and it says I have no GPU installed and that D3D11CreateDevice failsThe GPU section is just blank.
CPU: 5600x GPU: Arc A770 16GB Driver: 31.0.101.4335 OS: Windows 11 22H2 v22621.1555