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ringcentral / engage-digital-messaging-ios

Engage Digital Messaging IOS SDK
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Remote notification doesn't has badge information #19

Closed leonovvalentin closed 6 years ago

leonovvalentin commented 6 years ago

Hello!

It seems that server doesn't send information about badge in a remote notification. I see badge: (null) in a notification description.

Would you describe this moment?

jarthod commented 6 years ago

Hello!

It does unless this is disabled from the Dimelo Digital source options. This is for when the host app uses the badge for other things and wants to keep it in control. Do you have access to source configuration? can you check if the options is on or off?

edouardracimora commented 6 years ago

Hello I work at Direct Energie and can access to Dimelo Digital source options. I have unticked the source configuration for "Désactiver les badges APN" (see attached) source_dimelo_app

Can you confirm it ok ?

thanks Edouard

DrissTM commented 6 years ago

Hi Edouard,

Yes, this is the checkbox @jarthod was talking about, now you should receive badge information in your notifications.

Let me know if you need more assistance.

leonovvalentin commented 6 years ago

Thanks for your explanation! Problem was solved.