Open jewelrybyjohan opened 3 years ago
It sounds like you want to sync the call in RingCentral with Chaat Status in HubSpot so when the user is on the call, the HubSpot Chat Status is automatically set to away as shown below.
Is that correct?
More information here:
https://knowledge.hubspot.com/conversations/use-the-conversations-inbox#status
Hello,
Yes, this is exactly what we are looking for.
Regards, Leanne Kolodziej @.*** 651.340.4565 www.jewelrybyjohan.com
On Wed, Jul 7, 2021 at 7:41 PM John Wang @.***> wrote:
It sounds like you want to sync the call in RingCentral with Chaat Status in HubSpot so when the user is on the call, the HubSpot Chat Status is automatically set to away as shown below.
Is that correct?
More information here:
https://knowledge.hubspot.com/conversations/use-the-conversations-inbox#status
[image: US-HubSpot_change-to-away-available] https://user-images.githubusercontent.com/209872/124844891-5b768500-df4a-11eb-8931-c1d69c3d2768.gif
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I also would like this
When a phone call is received via RingCentral, or Status Updated sync availability for Chat Status in Hubspot.