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ringcentral / pipedrive-embeddable-ringcentral-phone-spa

Add RingCentral Embeddable Voice widgets to pipedrive
https://www.ringcentral.com/apps/pipedrive
7 stars 3 forks source link

No Audio #16

Closed SeaFist closed 5 years ago

SeaFist commented 5 years ago

CaptureSamantha1 CaptureSamantha2

Missing Audio Option for PipeDrive

zxdong262 commented 5 years ago

Navigating to chrome://settings/content/microphone?search=microphone in Chrome. If you see RingCentral in the "Block" list, you will have to remove it by clicking the trash can icon to the right, then quit and reopen Google Chrome, goto pipedrive to see if it popup microphone notification.

@SeaFist

SeaFist commented 5 years ago

Hi @zxdong262 The RingCentral is not listed in the blocked list. There is nothing listed in the block list. It is blank.

zxdong262 commented 5 years ago

@embbnux Any ideas about this?

embbnux commented 5 years ago

Hi, @SeaFist Do you have microphone device in your computer?

SeaFist commented 5 years ago

Hi, @SeaFist Do you have microphone device in your computer?

Yes, there is Mic and it is working. This is on a Windows 10 Home, Version 1803

SeaFist commented 5 years ago

Please close this ticket. The customer prompted the setting to Calling > My RingCentral Phone.

Thank you guys.