Calls and logs not logging on to Pipedrive

ringcentral / pipedrive-embeddable-ringcentral-phone-spa

Add RingCentral Embeddable Voice widgets to pipedrive

https://www.ringcentral.com/apps/pipedrive

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Open ansonlau89 opened 4 years ago

ansonlau89 commented 4 years ago

I've updated to the latest Ringcentral plugin for Pipedrive. Turned on/off on the SMS and Call logs, it's still not logging anything on my deals.

This happened after Pipedrive changed to their new interface.

Anything I am missing here?

zxdong262 commented 4 years ago

@ansonlau89 I will check, thank you for the feedback

zxdong262 commented 4 years ago

As I tested, log will be syned to only one deal, due to PipeDrive api only support only sync to only to one deal.

ansonlau89 commented 4 years ago

So did it get fixed?

I used to see all the SMS/call logs on each deal on the old interface. But not anymore.

zxdong262 commented 4 years ago

@ansonlau89 Do you mean currently it sync log to only one deal of the contact?