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ringcentral / pipedrive-embeddable-ringcentral-phone-spa

Add RingCentral Embeddable Voice widgets to pipedrive
https://www.ringcentral.com/apps/pipedrive
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Call and SMS Logs are no longer being synced to Pipedrive #57

Open TNDevSupport opened 3 years ago

TNDevSupport commented 3 years ago

We're using the newest Extension and it's no longer logging Calls and SMS. Not on deals and the Contact card.

zxdong262 commented 3 years ago

Release new version, can you try it?

https://github.com/ringcentral/pipedrive-embeddable-ringcentral-phone-spa/releases/tag/v2.12.3

TNDevSupport commented 3 years ago

Hi,

That worked. Call/SMS Log now synced with the Contacts Card. Any chance to put it back the Deal Card?

zxdong262 commented 3 years ago

@TNDevSupport Pipedrive API support create call log with one contact and one deal, just we could not know which deal is the one user really want, got complain about this, that is why log to deal is removed.

sanderpoint commented 3 years ago

Is there any option being worked on that will allow for sync to deal card again?

zxdong262 commented 3 years ago

@sanderpoint I may investigate this, may take some time